Sales & Marketing Admin Support Specialist

Bioalpha International Sdn Bhd; Kajang; On-site; MYR 28,000 - 47,000; Full time

Job summary

Bioalpha International Sdn Bhd, a listed health supplements company in Malaysia, seeks a proactive Customer Service & Admin Assistant in Bandar Baru Bangi (Kajang).

You will handle customer inquiries promptly, coordinate with other departments for resolutions, provide after-sales service, and support the Sales & Marketing team with daily admin, documentation, and follow-ups; you will also prepare regular reports to ensure smooth operations.

Qualifications

• Possess Diploma or at least SPM with 1 year working experience.
• Preferably 1 year related experience.
• Proficient in Bahasa Malaysia & English. Mandarin will be added advantage.
• Committed and responsible.
• Good initiative and willing to learn.
• Computer literate and able to operate Microsoft Office applications.

Responsibilities

• Handle and respond to customer enquiries through advertisements, WhatsApp, email, and other channels in a timely and professional manner.
• Provide after-sales service by handling customer feedback, enquiries, and follow-ups, and coordinating with relevant departments when required.
• Support the Sales & Marketing team with daily administrative, documentation, coordination, and follow-up activities.
• Prepare reports and updates, monitor follow-ups, and perform other administrative duties to ensure smooth and efficient Sales & Marketing operations.

Skills

Customer service

Administrative tasks

Communication skills

Education

Diploma

SPM

Tools

Microsoft Office

Job description

Bioalpha International Sdn Bhd, a listed health supplements company in Malaysia, seeks a proactive Customer Service & Admin Assistant in Bandar Baru Bangi (Kajang).

You will handle customer inquiries promptly, coordinate with other departments for resolutions, provide after-sales service, and support the Sales & Marketing team with daily admin, documentation, and follow-ups; you will also prepare regular reports to ensure smooth operations.