Administrative Assistant

FMM Institute (FMMI); Johor Bahru; On-site; MYR 28,000 - 45,000; Full time

Job summary

FMM Institute (FMMI) in Johor Bahru is hiring a full-time Administrative Assistant to support daily office operations on-site.

You will handle correspondence, organize documents, maintain records, assist with scheduling and meetings, greet visitors, and direct inquiries to the appropriate personnel. Applicants should have strong administrative and communication skills, proficiency with MS Office, and a diploma or certificate in business administration; experience is a plus.

Qualifications

• Experience providing administrative support in a busy office.
• Excellent communication and phone etiquette.
• Proficiency with Office software (MS Word, Excel, Outlook).
• Ability to organize work, prioritize tasks, and maintain accuracy.
• Reliable, professional, customer-focused mindset.
• Previous admin or office support experience is an advantage.

Responsibilities

• Handle correspondence and greet visitors.
• Organize documents and maintain records.
• Assist with scheduling and meeting arrangements.
• Manage phone calls and direct inquiries.
• Prepare basic reports and materials for training programs.
• Collaborate with team to ensure smooth branch operations.

Skills

Administrative support

Communication skills

Phone etiquette

Data entry

Attention to detail

Education

Certificate/Diploma in Business Administration

Tools

MS Office

MS Word

MS Excel

Email/Calendar tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Company Description

FMM Institute (FMMI), a subsidiary of the Federation of Malaysian Manufacturers, provides industry-relevant skills training for the manufacturing and services sectors to support ongoing human capital development. Established in 1999, the Institute conducts around 1,000 programs and trains approximately 18,000 participants across Malaysia each year. FMMI offers a wide range of functional corporate and customized in-house training programs designed to be cost-effective while maintaining high quality and impactful learning outcomes. In line with its belief in lifelong learning, FMMI provides certificate programs that help working professionals upgrade their qualifications and advance their careers. The head office is located in Wisma FMM, Bandar Sri Damansara, Kuala Lumpur, with fully equipped training facilities, and FMMI operates through ten branches nationwide.

Role Description

This full-time Administrative Assistant role is an on-site position based in Johor Baharu. The Administrative Assistant will support daily office operations, including handling correspondence, organizing documents, maintaining records, and assisting with scheduling and meeting arrangements. Responsibilities include managing phone calls, greeting visitors, providing general information, and directing inquiries to the appropriate personnel. The role involves performing clerical tasks such as data entry, filing, copying, and preparing basic reports and materials for training programs and events. The Administrative Assistant will collaborate with team members to ensure smooth branch operations and provide professional, timely support to internal and external stakeholders.

Qualifications

• Strong Administrative Assistance and Executive Administrative Assistance skills to support office operations, scheduling, and coordination tasks.
• Proficient Clerical Skills, including data entry, filing, document preparation, and record management.
• Effective Communication and Phone Etiquette skills for handling calls, inquiries, and interactions with participants, clients, and colleagues.
• Basic proficiency in office software (e.g., word processing, spreadsheets, email, and calendar tools).
• Ability to organize work, prioritize tasks, and maintain attention to detail in a fast-paced environment.
• Demonstrated reliability, professionalism, and a customer-focused mindset.
• Previous experience in administrative or office support roles is an advantage.
• Certificate or diploma in business administration or a related field is beneficial but not mandatory.