Admin & Telemarketing Assistant

Private Advertiser; Johor; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Career progression

On-the-job training

Supportive culture

Job summary

Private Advertiser is seeking an Admin & Telemarketing Assistant for a full-time position in Malaysia. The role blends administrative duties with proactive sales support through telemarketing, contributing to revenue targets and efficient daily operations.

You will handle calls, manage records, and assist with proposals, while coordinating with multiple departments to ensure smooth information flow and client follow-ups.

Qualifications

• Experience in telemarketing or sales support is desirable.
• Strong verbal communication for client calls.
• Excellent organisational and time management.
• Proficiency with MS Office applications.
• Multilingual ability is advantageous (English, Malay, Chinese).

Responsibilities

• Manage and organise administrative tasks to support daily office operations.
• Conduct outbound telemarketing calls to promote products or services.
• Maintain detailed records of calls, outcomes and client interactions.
• Prepare proposals and relevant documentation for the sales team.
• Handle incoming calls and direct inquiries to the right departments.
• Assist with data entry and customer database management.
• Coordinate with departments to ensure smooth information flow.
• Follow up with clients on outstanding matters and maintain relationships.
• Contribute to sales targets and lead generation via telemarketing.

Skills

Telemarketing

Sales support

Organisational skills

Time management

Independent work

Telephone manner

Attention to detail

Multilingual

Tools

MS Office

Job description

About the role

We are seeking an Admin & Telemarketing Assistant to join our team on a full-time basis. This is a dynamic and multifaceted position that combines administrative excellence with active sales support through telemarketing activities. You will play a crucial role in supporting our sales and administrative operations, ensuring smooth day-to-day business functions whilst actively contributing to our revenue generation objectives. This role is essential to maintaining our operational efficiency and supporting our sales team's success.

Key responsibilities

• Managing and organising administrative tasks including filing and correspondence to support daily office operations
• Conducting outbound telemarketing calls to potential clients and prospects to promote company products or services
• Maintaining detailed records of telemarketing calls, outcomes, and client interactions in the designated database systems
• Supporting the sales team by preparing proposal and relevant documentation
• Handling incoming calls, enquiries and directing them to the appropriate departments or team members
• Assisting with data entry, customer database management, and updating client records
• Coordinating with various departments to ensure seamless communication and information flow
• Following up with clients on outstanding matters and maintaining professional relationships
• Contributing to the achievement of sales targets and lead generation goals through consistent telemarketing efforts

What we're looking for

• Previous telemarketing or sales support experience is highly desirable
• Strong verbal communication skills with the ability to engage effectively with clients over the telephone
• Excellent organisational and time management abilities to handle multiple tasks simultaneously
• Proficiency in using Microsoft Office applications (Word, Excel, Powerpoint, Outlook).
• Ability to work independently and as part of a team in a fast-paced environment
• Professional telephone manner with patience and a solutions-focused approach
• Attention to detail and accuracy in record-keeping and data entry
• Able to communicate in Chinese, English and Malay or other local languages is advantageous
• A positive attitude and willingness to learn new skills and systems

What we offer

We believe in supporting our employees' growth and development. We offer a competitive salary package commensurate with experience, opportunities for career progression within our growing organisation, and a supportive working environment. We provide on-the-job training to ensure you have the tools and knowledge needed to succeed in this role. Our team culture emphasises collaboration, professional development, and recognising individual contributions. We are committed to creating a workplace where employees feel valued and motivated to perform at their best.