Admin - Operations Coordinator

Bric Innovative Technology Services; Kapar; On-site; MYR 33,000 - 51,000; Full time

Job summary

Bric Innovative Technology Services in Kapar, Selangor is seeking an administrative/operations assistant to handle daily admin activities, document control and order coordination. You will manage invoices, DOs, DO-TDOs and monitor order progress while updating customers on status and changes.

The successful candidate will coordinate with customers, suppliers and internal teams, ensuring accuracy and timely responses in English and Bahasa Malaysia.

Qualifications

• Diploma/Degree in Business Administration, Management, Operations or related field.
• Experience in administration, operations or customer coordination is an advantage.
• Good command of English and Bahasa Malaysia with clear communication.
• Proficient in Microsoft Office, especially Excel and Word.
• Organized, detail-oriented, responsible and able to multitask.
• Able to coordinate with customers, suppliers, engineers and internal teams.

Responsibilities

• Handle daily administrative and operational activities, including order documentation and coordination.
• Check and record incoming and outgoing goods/items and ensure all details are accurate.
• Prepare Invoice, Delivery Order (DO), Temporary Deliver Order (TDO) and other related documents.
• Monitor order progress and delivery status, follow up with relevant parties, and update customers accordingly.
• Inform customers when goods/orders are ready, delayed, or when there are changes to the schedule.
• Liaise with customers, suppliers, engineers and internal teams regarding order status, delivery arrangements and operational matters.
• Coordinate with engineers and customers on drawing issues, rejected items, defects or other order-related problems, and follow up until resolved.
• Respond to customer enquiries via WhatsApp, phone and other communication channels, except for receiving new orders.
• Maintain proper records and filing of orders, deliveries and related documents.
• Assist with collection, delivery and other day-to-day operational arrangements.
• Perform other duties as assigned by management.

Skills

Communication

Interpersonal

Multitasking

Organizational

Attention to detail

Education

Business Admin / Operations degree or diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Bric Innovative Technology Services – Kapar, Selangor

• Handle daily administrative and operational activities, including order documentation and coordination.
• Check and record incoming and outgoing goods/items and ensure all details are accurate.
• Prepare Invoice, Delivery Order (DO), Temporary Deliver Order(TDO) and other related documents.
• Monitor order progress and delivery status, follow up with relevant parties, and update customers accordingly.
• Inform customers when goods/orders are ready, delayed, or when there are changes to the schedule.
• Liaise with customers, suppliers, engineers and internal teams regarding order status, delivery arrangements and operational matters.
• Coordinate with engineers and customers on drawing issues, rejected items, defects or other order-related problems, and follow up until resolved.
• Respond to customer enquiries via WhatsApp, phone and other communication channels, except for receiving new orders.
• Maintain proper records and filing of orders, deliveries and related documents.
• Assist with collection, delivery and other day-to-day operational arrangements.
• Perform other duties as assigned by management.

Requirements

• Diploma/Degree in Business Administration, Management, Operations or related field.
• Experience in administration, operations or customer coordination is an advantage.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office, especially Excel and Word.
• Good command of English and Bahasa Malaysia.
• Organized, detail-oriented, responsible and able to multitask.
• Able to coordinate effectively with customers, suppliers, engineers and internal teams.