Admin Executive (E-Commerce)

Flowmkt Sdn Bhd; Ipoh; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary package

Career development and progression

Inclusive, team-oriented culture

Work-life balance support

Exposure to fast-growing e-commerce

Job summary

FLOWMKT SDN. BHD. is seeking an Admin Executive (E-Commerce) to join our growing team in Ipoh, Perak.

This full-time role supports the smooth operations of our e-commerce business and serves as the backbone of administrative functions, ensuring efficient processes and cross-department communication. You will manage schedules, documentation, vendor coordination, and reporting for management review, while upholding company policies.

Qualifications

• Proven experience in an administrative or office support role within e-commerce/retail
• Strong organisational skills with ability to manage multiple tasks and meet deadlines
• Excellent written and verbal communication in English and Bahasa Malaysia
• Proficiency with Microsoft Office and administrative software systems
• Detail-oriented and accurate in all administrative work
• Ability to work independently and in a team
• Knowledge of e-commerce operations is advantageous
• Problem-solving and proactive approach to issues
• Professional demeanor and customer service orientation
• Diploma or equivalent in Business Admin/Office Management preferred

Responsibilities

• Manage daily administrative tasks for the e-commerce department
• Provide support to the e-commerce team including order processing and documentation
• Coordinate with departments to ensure smooth information flow
• Maintain records, databases and admin systems for e-commerce
• Organise meetings, events and logistics as required
• Handle general office administration and vendor coordination
• Assist with reports, presentations and management documentation
• Ensure compliance with company policies across admin functions
• Assist with customer-related administrative queries and documentation
• Manage calendars and workload prioritisation to meet deadlines

Skills

Organizational skills

English and Bahasa Malaysia

Microsoft Office

Attention to detail

Independent and collaborative

E-commerce knowledge

Problem-solving

Customer service

Education

Diploma in Business Administration / Office Management

Tools

Microsoft Office Suite

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

FLOWMKT SDN. BHD. is seeking an Admin Executive (E-Commerce) to join our growing team in Ipoh, Perak. This is a full-time position that plays a vital role in supporting the smooth operations of our e-commerce business. As Admin Executive, you will be the backbone of our administrative functions, ensuring that all operational processes run efficiently and effectively. This role is essential to our business success, bridging communication between departments and maintaining the organisational standards that allow our e-commerce platform to thrive.

Key responsibilities

• Managing daily administrative tasks including scheduling, correspondence, and filing for the e-commerce department
• Providing comprehensive support to the e-commerce team, including order processing assistance and documentation management
• Coordinating with multiple departments to ensure seamless information flow and project completion
• Maintaining and updating records, databases, and administrative systems relevant to e-commerce operations
• Organising and scheduling meetings, events, and logistics as required by the business
• Handling general office administration including stationery management, expense reporting, and vendor coordination
• Supporting the preparation of reports, presentations, and documentation for management review
• Ensuring compliance with company policies and procedures across all administrative functions
• Assisting with customer-related administrative queries and documentation as needed
• Managing calendars and prioritising workload to meet operational deadlines

What we're looking for

• Proven experience in an administrative or office support role, ideally within an e-commerce or retail environment
• Strong organisational skills with the ability to manage multiple tasks simultaneously and meet deadlines
• Excellent communication skills, both written and verbal, in English and Bahasa Malaysia
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with administrative software systems
• Attention to detail and accuracy in all administrative work
• Ability to work independently as well as collaboratively within a team environment
• Knowledge of e-commerce operations and processes is highly advantageous
• Problem-solving ability and a proactive approach to identifying and resolving issues
• Professional demeanor and strong customer service orientation
• Diploma or equivalent qualification in Business Administration, Office Management, or related field preferred

What we offer

• Competitive salary package commensurate with experience and qualifications
• Opportunities for professional development and career progression within the organisation
• A collaborative and inclusive work environment where your contributions are recognised
• Support for work-life balance and employee wellbeing initiatives
• Exposure to the fast-growing e-commerce industry and modern business practices
• A team-oriented culture that encourages innovation and continuous improvement

About us

FLOWMKT SDN. BHD. is a dynamic e-commerce business dedicated to delivering exceptional service and quality products to our customers. We are committed to building a company culture that values integrity, efficiency, and teamwork. Our mission is to create a seamless shopping experience for our customers whilst maintaining strong operational standards. We pride ourselves on fostering an environment where talented individuals can grow their careers and contribute meaningfully to our business success. With our headquarters in Ipoh, Perak, we continue to expand our capabilities and reach in the e-commerce sector.