Administration Executive

Real People; Selangor; On-site; MYR 39,000 - 54,000; Full time

Job summary

Jora Malaysia is hiring an Admin Executive to support operations across multiple functions in Malaysia. The role covers documentation, office administration, customer and distributor records, and coordination with suppliers and logistics providers.

You will assist finance with invoices and purchase orders, support e-commerce tasks, and help maintain internal databases and SOPs. The position requires a Diploma/Degree and 2–4 years of relevant experience.

Qualifications

• Diploma/Degree in Business Administration, Management, Operations or related field.
• 2–4 years of relevant administrative or operations experience.
• Good Microsoft Office / Google Workspace skills, particularly Excel/Google Sheets.
• Good communication and organisational skills.
• Strong attention to detail and accuracy.
• Able to work independently and manage multiple tasks.
• Positive attitude and willingness to learn.
• Experience in e-commerce, FMCG, health & wellness or direct selling is an advantage.

Responsibilities

• General Administration: Manage daily office administrative activities and prepare letters, reports, forms and other documents.
• Operations Support: Assist the Operations Manager with daily operational activities and maintain records.
• Order & Customer Support: Assist with order processing and coordinate with Sales & Marketing on customer/distributor matters.
• Inventory & Logistics Administration: Maintain stock records and coordinate with warehouse and logistics partners.
• Finance & Documentation Support: Assist Finance with invoices, purchase orders and claims.
• E-Commerce & System Support: Support basic e-commerce tasks and maintain product, order and customer data.

Skills

Communication

Organisational skills

Attention to detail

Independent worker

Willingness to learn

Education

Diploma/Degree in Business Administration/Management/Operations

Tools

Excel/Google Sheets

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Admin Executive — Job Description

Position: Admin Executive
Department: Operations
Reports To: Operations Manager
Location: Malaysia
Employment Type: Full-Time

Job Purpose

To provide efficient administrative and operational support to ensure the smooth daily running of the company. The Admin Executive will be responsible for documentation, coordination, records, office administration and supporting various departments in day-to-day operations.

Key Responsibilities

1. General Administration
   • Manage daily office administrative activities.
   • Prepare letters, reports, forms and other company documents.
   • Maintain proper filing and documentation systems.
   • Manage office supplies, equipment and general administrative requirements.
   • Coordinate meetings, appointments and internal activities.
2. Operations Support
   • Assist the Operations Manager with daily operational activities.
   • Prepare and maintain operational records and reports.
   • Coordinate with suppliers, logistics providers and service providers.
   • Follow up on deliveries, documents and outstanding operational matters.
   • Ensure administrative procedures and SOPs are properly followed.
3. Order & Customer Support
   • Assist with order processing and documentation.
   • Coordinate with Sales & Marketing on customer/distributor-related matters.
   • Follow up on delivery and order issues.
   • Maintain accurate customer and distributor records.
4. Inventory & Logistics Administration
   • Assist with stock records and inventory documentation.
   • Prepare stock movement and delivery records.
   • Coordinate with warehouse and logistics partners.
   • Ensure supporting documents are properly maintained.
5. Finance & Documentation Support
   • Assist Finance with invoices, purchase orders, payment documents and claims.
   • Maintain proper records of expenses and administrative documents.
   • Ensure documents are submitted to Finance in a timely manner.
6. E-Commerce & System Support
   • Assist with basic e-commerce administrative tasks.
   • Maintain product, order and customer information in company systems.
   • Support data entry and report preparation.
   • Assist in updating internal databases and records.

Requirements

• Diploma/Degree in Business Administration, Management, Operations or related field.
• 2–4 years of relevant administrative or operations experience.
• Good Microsoft Office / Google Workspace skills, particularly Excel/Google Sheets.
• Good communication and organisational skills.
• Strong attention to detail and accuracy.
• Able to work independently and manage multiple tasks.
• Positive attitude and willingness to learn.
• Experience in e-commerce, FMCG, health & wellness or direct selling is an advantage.

Key Performance Indicators (KPIs)

• Accuracy and completeness of administrative records.
• Timely completion of assigned administrative tasks.
• Order/document processing accuracy.
• Timely follow-up of operational matters.
• Inventory and documentation accuracy.
• Responsiveness to internal departments.
• Compliance with company SOPs.
• Overall administrative efficiency and organisation.