E‑Commerce Admin & Operations Specialist

Flowmkt Sdn Bhd; Ipoh; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary package

Career development and progression

Inclusive, team-oriented culture

Work-life balance support

Exposure to fast-growing e-commerce

Job summary

FLOWMKT SDN. BHD. is seeking an Admin Executive (E-Commerce) to join our growing team in Ipoh, Perak.

This full-time role supports the smooth operations of our e-commerce business and serves as the backbone of administrative functions, ensuring efficient processes and cross-department communication. You will manage schedules, documentation, vendor coordination, and reporting for management review, while upholding company policies.

Qualifications

• Proven experience in an administrative or office support role within e-commerce/retail
• Strong organisational skills with ability to manage multiple tasks and meet deadlines
• Excellent written and verbal communication in English and Bahasa Malaysia
• Proficiency with Microsoft Office and administrative software systems
• Detail-oriented and accurate in all administrative work
• Ability to work independently and in a team
• Knowledge of e-commerce operations is advantageous
• Problem-solving and proactive approach to issues
• Professional demeanor and customer service orientation
• Diploma or equivalent in Business Admin/Office Management preferred

Responsibilities

• Manage daily administrative tasks for the e-commerce department
• Provide support to the e-commerce team including order processing and documentation
• Coordinate with departments to ensure smooth information flow
• Maintain records, databases and admin systems for e-commerce
• Organise meetings, events and logistics as required
• Handle general office administration and vendor coordination
• Assist with reports, presentations and management documentation
• Ensure compliance with company policies across admin functions
• Assist with customer-related administrative queries and documentation
• Manage calendars and workload prioritisation to meet deadlines

Skills

Organizational skills

English and Bahasa Malaysia

Microsoft Office

Attention to detail

Independent and collaborative

E-commerce knowledge

Problem-solving

Customer service

Education

Diploma in Business Administration / Office Management

Tools

Microsoft Office Suite

Job description

FLOWMKT SDN. BHD. is seeking an Admin Executive (E-Commerce) to join our growing team in Ipoh, Perak.

This full-time role supports the smooth operations of our e-commerce business and serves as the backbone of administrative functions, ensuring efficient processes and cross-department communication. You will manage schedules, documentation, vendor coordination, and reporting for management review, while upholding company policies.