Front Desk & Branch Operations Coordinator (KL)

Standard Language Centre; Kuala Lumpur; On-site; MYR 22,000 - 33,000; Full time

Job summary

Standard Language Centre in Kuala Lumpur is seeking an Admin Assistant (Receptionist & Branch Operations) to manage the front desk and daily operations at Megan Avenue 2. You will warmly welcome visitors, handle inquiries, and oversee registrations and payments as part of a busy language centre team.

The role requires strong Mandarin and English, 1–2 years of admin experience, and a friendly, organized, cross-cultural approach to support students and parents.

Qualifications

• Mandarin fluency (spoken and written) required.
• Strong English communication skills required.
• 1–2 years in admin/customer service/front desk.
• Experience in an education/language centre is a plus.
• Friendly, organized with cross-cultural sensitivity.

Responsibilities

• Greet visitors and manage reception.
• Oversee branch upkeep and class readiness.
• Respond to inquiries across WhatsApp, phone, social media, walk-ins.
• Assist with registrations, fee collection and receipts.
• Maintain student enrollment and attendance records.
• Coordinate timetables and classroom allocations.
• Liaise with suppliers for office needs.
• Support open days and marketing activities.

Skills

Mandarin fluency

English proficiency

Front desk

Customer service

Organizational skills

Cross-cultural communication

Job description

Standard Language Centre in Kuala Lumpur is seeking an Admin Assistant (Receptionist & Branch Operations) to manage the front desk and daily operations at Megan Avenue 2. You will warmly welcome visitors, handle inquiries, and oversee registrations and payments as part of a busy language centre team.

The role requires strong Mandarin and English, 1–2 years of admin experience, and a friendly, organized, cross-cultural approach to support students and parents.