ADMIN AND OPERATION ASSISTANT

MRT WORLDWIDE SDN BHD; Johor; On-site; MYR 24,000 - 36,000; Full time

Job summary

MRT WORLDWIDE SDN BHD is seeking a capable administrator to assign and coordinate drivers according to delivery and collection schedules. The role involves following up with drivers for trip updates, maintaining filing systems, and supporting daily operations with data entry in AutoCount.

Requirements include a minimum of SPM or equivalent, 1 year in customer service or related roles, and strong Bahasa Melayu and English communication skills. Basic computer skills are expected.

Qualifications

• Minimum of SPM or equivalent qualification.
• At least 1 year of experience in customer service / support role and related job experience.
• Good communication and interpersonal skills (Bahasa Melayu and English).
• Basic operating computer and related skills.

Responsibilities

• Assign and coordinate drivers according to delivery, collection, loading and unloading schedules.
• Follow up with drivers throughout the trip and obtain regular updates on job status.
• Maintain proper filing of physical and electronic documents.
• Perform daily administrative duties and provide operational support to the team.
• Prepare daily/weekly operational updates when required.
• Perform data entry and update operational transactions in the AutoCount system.
• Perform any other duties and responsibilities assigned by management from time to time.
• Answering phone calls and directing inquiries.

Education

SPM or equivalent

Job description

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Assign and coordinate drivers according to delivery, collection, loading and unloading schedules.

Follow up with drivers throughout the trip and obtain regular updates on job status.

Maintain proper filing of physical and electronic documents.

Perform daily administrative duties and provide operational support to the team.

Prepare daily/weekly operational updates when required.

Perform data entry and update operational transactions in the AutoCount system

Perform any other duties and responsibilities assigned by management from time to time.

Answering phone calls and directing inquiries

Job Requirements

Minimum of SPM or equivalent qualification

At least 1 years of experience in customer service / support role and responsible related job experience.

Good communication and interpersonal skills(Bahasa Melayu and English)

Basic operating computer and related skills