Customer Service & Admin Executive (Sales Coordinator)

Greenevo Synergy Sdn Bhd; Selangor; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

Job summary

Greenevo Synergy Sdn Bhd in Malaysia is seeking a meticulous Operations Assistant to support order processing, logistics, and customer service operations.

You will record inquiries, handle communications, generate and track Sales Orders, coordinate deliveries, and assist with reports and payments. The role requires attention to detail, customer focus, and teamwork with internal teams and external carriers.

Responsibilities

• Attend and record incoming inquiries from customers.
• Attend phones, email, Whatsapp and messaging from customers.
• Generate Sales Order from customers' Purchase Order, Delivery Order, Invoice, Credit Note, Debit Note, Proforma Delivery Order, Proforma Invoice.
• Consolidate and monitor the incoming materials to meet customer due dates.
• Plan daily delivery trips and brief drivers on the delivery schedule.
• Coordinate with internal (driver) and outsource logistics on order processing and delivery.
• Arrange pickup of reject goods and send back to suppliers.
• Attend customers with a positive manner to meet customers' satisfaction.
• Consolidate and organize quotations to customers.
• Fill vendor forms and prepare supporting documents for customers.
• Prepare Monthly Collection Report.
• Generate monthly BA report to customer.
• Generate monthly SOA report to customer.
• Follow up outstanding payments from customers.
• Arrange pickup of customers' cheques by driver/courier services/sales.
• Attend all incoming walk-in guests (Citylink, Gdex, PosLaju).
• Any ad hoc tasks assigned by superior.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Attend and record incoming inquiries from customers.


• Attend incoming phones, email, Whatsapp and messaging from customers.


• Generate Sales Order from customers' Purchase Order, Delivery Order, Invoice, Credit Note, Debit Note, Proforma Delivery Order, Proforma Invoice.


• Consolidate and monitor the incoming materials to meet customer require date.


• Plan daily delivery trips and brief driver the delivery schedule.


• Coordinate with internal (driver) and outsource logistics on order processing and delivery.


• Arrange pick up of reject goods and send back to suppliers.


• Attend customers with positive manner to meet customers' satisfaction.


• Consolidate and organize quotation to customers.


• Fill up new vendor forms and prepare supporting document to customers.


• Prepare Monthly Collection Report.


• Generate monthly BA report to customer.


• Generate monthly SOA report to customer.


• Follow up closely the outstanding payment of customers.


• Arrange pick up of customers' cheque by driver/courier services/sales.


• Attend all the incoming walk in guest (Citylink, Gdex, PosLaju).


• Any ad hoc tasks assigned by superior.

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.