ADMIN ASSISTANT

QUALITY ONE EXPRESS SDN BHD; Klang City; On-site; MYR 36,000 - 51,000; Full time

Job summary

QUALITY ONE EXPRESS SDN BHD - Bukit Raja, Selangor is seeking a Hub Admin to provide administrative and operational support, ensuring smooth daily hub operations.

The role involves data entry, reporting, coordination with Operations and Dispatch teams, maintaining records, and handling confidential documents while supporting SOPs and policy implementation.

Responsibilities

• 1. Perform daily administrative tasks, including data entry, filing, record keeping, and document management.
• 2. Prepare, update, and maintain operational reports, spreadsheets, and other required documentation accurately and in a timely manner.
• 3. Coordinate with the Operations team, Dispatch team, and other departments to ensure smooth workflow and effective communication.
• 4. Monitor and maintain records of parcels, deliveries, collections, and operational activities.
• 5. Assist in processing and verifying operational documents, invoices, claims, and other related paperwork where applicable.
• 6. Respond to internal and external enquiries via telephone, email, or messaging platforms in a professional manner.
• 7. Ensure all operational records and company documents are properly organised, updated, and kept confidential.
• 8. Assist in monitoring staff attendance, leave records, and other administrative matters when required.
• 9. Support the implementation of company policies, standard operating procedures (SOPs), and operational guidelines.
• 10. Report any operational issues, discrepancies, or irregularities to the immediate supervisor promptly.
• 11. Perform any other duties, responsibilities, or assignments as instructed by the Company from time to time, which are within the scope of the position or reasonably related to the Company's business operations.

Job description

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QUALITY ONE EXPRESS SDN BHD - Bukit Raja, Selangor

As a Hub Admin, you are responsible for providing administrative and operational support to ensure the smooth and efficient daily operations of the Hub. Your duties include, but are not limited to, the following:

• 1. Perform daily administrative tasks, including data entry, filing, record keeping, and document management.
• 2. Prepare, update, and maintain operational reports, spreadsheets, and other required documentation accurately and in a timely manner.
• 3. Coordinate with the Operations team, Dispatch team, and other departments to ensure smooth workflow and effective communication.
• 4. Monitor and maintain records of parcels, deliveries, collections, and operational activities.
• 5. Assist in processing and verifying operational documents, invoices, claims, and other related paperwork where applicable.
• 6. Respond to internal and external enquiries via telephone, email, or messaging platforms in a professional manner.
• 7. Ensure all operational records and company documents are properly organised, updated, and kept confidential.
• 8. Assist in monitoring staff attendance, leave records, and other administrative matters when required.
• 9. Support the implementation of company policies, standard operating procedures (SOPs), and operational guidelines.
• 10. Report any operational issues, discrepancies, or irregularities to the immediate supervisor promptly.
• 11. Perform any other duties, responsibilities, or assignments as instructed by the Company from time to time, which are within the scope of the position or reasonably related to the Company's business operations.