Accounts Officer (Accounts Receivables)

Curtin University Malaysia; Miri; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Medical

Education support

Dental

Group Hospitalisation & Surgical Insur

Training

Job summary

Curtin University Malaysia is seeking an Accounts Receivable officer to manage student fee revenue, receipts and related accounting tasks within the Financial Services Department.

You will audit cash collections, verify AR recaps, and ensure refunds are correctly applied, while supporting reporting and e-invoicing compliance. A Degree or Diploma in Accountancy/Finance with 2+ years' experience and proficiency in Excel are required.

Qualifications

• GAAP knowledge required.
• Minimum 2 years of relevant professional work experience.
• Proficient with accounting software and MS Office.
• Attention to detail and time management.
• Good English communication.

Responsibilities

• Process, manage and resolve discrepancies or irregularities in student fee revenue and payments.
• Audit and verify daily cash collection and AR recaps, ensuring correct posting.
• Check refunds against deposits and overpayments in student accounts.
• Review bank statements daily and trace unknown funds.
• Respond to emails and calls about fees, initiate investigations, and resolve queries.
• Assist AR Senior Accounts Officer with financial management and reporting.

Skills

GAAP knowledge

Excel

MS Office

Communication

Attention to detail

Education

Degree in Accountancy/Finance

Diploma in Accountancy/Finance

Tools

Accounting software

Job description

The incumbent is responsible for processing, managing and resolving discrepancies or irregularities in the student fee revenue and payments received, and providing related accounting and administrative support to the Accounts Receivable section of the Financial Services Department.

Key Responsibilities:

Revenue and payment receipts

Audit and verify Daily Cash Collection and AR Recaps prepared by Cashiers (including cashiers of other units), and ensure that all Revenue and Receipts are taken up and applied to the correct accounts.

Check and ensure that refunds are made correctly against deposits and overpayments in students’ accounts.

Download and peruse bank statements on a daily basis and ensure that all incoming funds are taken up to accounts and/or initiate follow-up immediately when an unknown fund is encountered.

Answer e-mail and phone queries pertaining to fees and payments, initiate investigations, and resolve customer queries and account discrepancies/irregularities.

Follow established policies and procedures for processing revenue, receipts and cash & banking.

Assist the AR Senior Accounts Officer in general financial management and analysis, and produce/update all necessary reports in Accounts Receivable.

Ensure timely submission of e-invoices and compliance with relevant e-invoicing requirements.

Update loan and scholarship information on student accounts.

Act as a Cashier in the absence of a Cashier and during the peak period.

Any other duties as assigned by the immediate Supervisor within the parameters of the position.

Customer Service

Maintain a friendly, neat and pleasant image with customers.

Provide courteous services to customers and respond promptly and tactfully to inquiries, requests and complaints.

Monitor and review the processes in the Accounts Receivable section periodically, and provide recommendations and feedback for improvement.

Communicate and disseminate changes to policies and/or updates on new fee information or events in the university to Accounts Receivable staff on a timely basis.

About you

To be successful in this role, you will have:

A degree in Accountancy/Finance from a recognised university or a Diploma in Accountancy/Finance is required.

Knowledge of generally accepted accounting principles (GAAP).

A minimum of two (2) years of relevant professional work experience.

Proficient or have experience working with accounting software and MS Office, especially Excel.

Attention to detail, good time management and organisational skills to deliver high-quality work while meeting deadlines.

Good problem-solving and communication skills in spoken and written English.

Knowledge in E-Invoicing & SST.

Curtin University is a global university with campuses in Australia, Malaysia, Dubai, Singapore and Mauritius, and is ranked in the top 1% of universities worldwide in the highly regarded Academic Ranking of World Universities (ARWU) 2020. Curtin Malaysia is Curtin’s largest international campus and global hub in Asia with students from more than 50 countries, offering a unique international and cross-cultural learning experience in Malaysia. Internationally recruited staff from some 15 countries further strengthen our global outlook. When you join Curtin Malaysia, you will become part of a multicultural and inclusive campus that gives its community a sense of belonging and delivers internationally recognised Curtin courses that prepare its students to work in the competitive global market.

Curtin University is a global university with campuses in Australia, Malaysia, Dubai, Singapore and Mauritius, and is ranked in the top 1% of universities worldwide in the highly regarded Academic Ranking of World Universities (ARWU) 2020. Curtin Malaysia is Curtin’s largest international campus and global hub in Asia with students from more than 50 countries, offering a unique international and cross-cultural learning experience in Malaysia. Internationally recruited staff from some 15 countries further strengthen our global outlook. When you join Curtin Malaysia, you will become part of a multicultural and inclusive campus that gives its community a sense of belonging and delivers internationally recognised Curtin courses that prepare its students to work in the competitive global market.

Perks and benefits Medical Education support Dental Group Hospitalisation & Surgical Insurance, Traini