Account & Sales Manager

Applied Integrators Sdn Bhd; Kuala Lumpur; On-site; MYR 89,000 - 167,000; Full time

Benefits offered by this job

Dental & Vision Care Support

Annual Vacation Subsidy

Group Hospitalisation & Term Life Care

Outpatient Medical Coverage

Job summary

Applied Integrators Sdn Bhd, Malaysia-based business software provider behind myQuickHR, seeks an Account & Sales Manager to drive revenue growth through new customer acquisition, account expansion and renewals. You will coordinate with the technical, implementation, support and product teams to align solutions with client needs.

Familiarity with HRMS, payroll, ERP or accounting software and a proven track record of hitting sales targets are essential.

Qualifications

• Bachelor's degree in Business, Marketing, IT or equivalent.
• Minimum 3 years experience in B2B sales, business development or account management.
• Experience in HRMS, payroll software, ERP, accounting software or other B2B technology solutions.
• Proven track record of meeting or exceeding sales targets.
• Experience in SME or fast-moving team is an added advantage.

Responsibilities

• Identify and develop new business opportunities to achieve sales targets.
• Manage the full sales cycle, including prospecting, needs analysis, product demonstrations, proposals, negotiation and deal closure.
• Maintain an active sales pipeline and provide accurate sales forecasts.
• Prepare quotations and pricing proposals based on customer requirements and approved pricing structures.
• Negotiate commercial terms and discounts while protecting company revenue and profitability.
• Ensure pricing exceptions and non-standard commitments obtain the necessary management approval.
• Maintain strong customer relationships, manage subscription renewals and identify upselling and cross-selling opportunities.
• Monitor customer satisfaction and retention risks, coordinating with relevant teams to address concerns.
• Ensure proper handover of confirmed sales to the Implementation team and coordinate with Technical, Support and Product teams to address customer needs.
• Monitor competitor offerings, pricing and market trends to identify business opportunities.
• Provide regular reports on sales performance, pipeline, forecasts and account development.
• Communicate customer feedback and product requirements to Management and the Product team.
• Applied Integrators is a business software provider specialising in the development, implementation, and support of our in‑house Enterprise Human Resource System, myQuickHR.

Skills

Prospecting

Consultative selling

Negotiation

Closing

Forecasting

Customer relationships

English

Bahasa Melayu

Education

Bachelor's degree

Tools

HRMS

Payroll software

ERP

Accounting software

Job description

At myQuickHR, you’ll be part of a forward-thinking team shaping the future of HR technology. We combine innovation, intelligent systems, and real-world application to deliver solutions that improve how organisations work, grow, and engage their people.

Your well-being is our priority. Our benefits are built around three key pillars—financial, physical, and emotional well-being—reflected through competitive pay and allowances, a comprehensive leave structure with group insurance coverage, and a dedicated vacation subsidy to support your personal time and sustain your performance.

The Account & Sales Manager is responsible for driving revenue growth through new customer acquisition, sales conversion, account expansion and customer retention. The role manages the end-to-end sales cycle for HRMS and related software solutions, from lead generation, needs analysis and product demonstrations to proposal development, negotiation and deal closure. It also manages existing client relationships, subscription renewals, upselling and cross-selling opportunities to maximise customer lifetime value. Working closely with the technical, implementation, support and product teams, the position ensures that customer requirements are appropriately addressed, sales commitments are clearly communicated, and opportunities for sustainable business growth are identified and pursued.

QUALIFICATIONS:

Possess at least a Bachelor's degree in Business, Marketing, IT or an equivalent qualification.

EXPERIENCE:

Minimum 3 years of experience in B2B sales, business development or account management.

Experience in HRMS, payroll software, ERP, accounting software or other B2B technology solutions is preferred.

Proven track record of meeting or exceeding sales targets

Demonstrated track record of achieving sales targets and converting prospects into paying customers..

Experience working in an SME or a small, fast-moving team is an added advantage

COMPETENCIES:

Commercial Selling & Business Development: Strong prospecting, consultative selling, negotiation and closing skills, with the ability to generate new business opportunities and achieve sales targets.

HRMS Business Applications & Solution Selling: Good understanding of HRMS applications and HR business processes, with the ability to identify customer needs, demonstrate relevant system capabilities and communicate business value effectively.

Pricing, Commercial Acumen & Negotiation: Ability to develop appropriate pricing proposals, assess customer requirements, negotiate commercial terms and manage discounts within approved parameters while protecting revenue and profitability.

Account Management & Sales Execution: Ability to build and maintain customer relationships, manage renewals, identify upselling and cross-selling opportunities, maintain an effective sales pipeline and coordinate with internal teams to support customer retention and revenue growth.

Good presentation skills: able to deliver clear, engaging presentations to audiences, both in person and online.

Comfortable working hands‑on in a lean team: able to manage own leads, demos, follow-ups and renewals while coordinating with the technical, implementation and support teams.

Strong written and spoken communication in English and Bahasa Melayu.

Self‑motivated, organised and able to manage multiple deals and accounts at the same time

KEY RESPONSIBILITIES:

1. Sales & Business Development

Identify and develop new business opportunities to achieve sales targets.

Manage the full sales cycle, including prospecting, needs analysis, product demonstrations, proposals, negotiation and deal closure.

Maintain an active sales pipeline and provide accurate sales forecasts.

Prepare quotations and pricing proposals based on customer requirements and approved pricing structures.

Negotiate commercial terms and discounts while protecting company revenue and profitability.

Ensure pricing exceptions and non‑standard commitments obtain the necessary management approval.

3. Account Management & Customer Relationship

Maintain strong customer relationships, manage subscription renewals and identify upselling and cross‑selling opportunities.

Monitor customer satisfaction and retention risks, coordinating with relevant teams to address concerns.

Ensure proper handover of confirmed sales to the Implementation team and coordinate with Technical, Support and Product teams to address customer needs.

Monitor competitor offerings, pricing and market trends to identify business opportunities.

Provide regular reports on sales performance, pipeline, forecasts and account development.

Communicate customer feedback and product requirements to Management and the Product team.

Applied Integrators is a business software provider specialising in the development, implementation, and support of our in‑house Enterprise Human Resource System, myQuickHR. Established in 1997, we have built a strong track record delivering HR solutions to some of Malaysia’s most prominent organisations.

Today, we operate as a forward‑thinking HR technology company, offering intelligent, cloud‑based solutions that streamline workforce management, improve operational efficiency, and support better decision‑making. By combining industry experience with continuous innovation, we deliver practical, scalable systems that help organisations grow and engage their people effectively.

Perks and benefits

• Dental & Vision Care Support
• Annual Vacation Subsidy
• Group Hospitalisation & Term Life Coverage
• Outpatient Medical Coverage