Account Manager (SSP)

ZTE Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

ZTE Malaysia is seeking a results-driven Channel Sales Manager to lead the formulation and promotion of our channel product sales strategy in Malaysia. You will drive targets, execute plans, and expand partnerships with major vendors and system integrators to grow our server solutions portfolio.

The role requires strong English and Bahasa Malaysia, excellent negotiation and presentation skills, and the ability to collaborate with business, technology, and marketing teams.

Qualifications

• Prospect, present, negotiate and close deals with customers.
• Familiarity with major brands (Dell, HPE, Lenovo, Supermicro) is advantageous.
• Basic IT knowledge: networking, Windows/Linux server, virtualization, storage.
• Understand customer needs and recommend suitable solutions.
• Prepare quotations, proposals, and Bills of Materials.
• Strong English and Bahasa Malaysia; Mandarin an advantage.
• MS Office and CRM/pipeline management.

Responsibilities

• Formulate and promote channel product sales strategy and plans in Malaysia.
• Build and maintain channel partnerships across departments and with customers.
• Manage industry channels: recruitment, conflicts, internal control and compliance.
• Promote server products and participate in bidding processes.
• Develop and expand customer resources; understand business needs for solutions.
• Track market trends and provide decision recommendations; negotiate contracts.

Skills

Sales & negotiation

Brand knowledge

IT basics

Requirement analysis

Quotation & BOM

English

Bahasa Malaysia

MS Office & CRM

Tools

CRM software

Networking basics

Virtualization basics

Job description

1. Participate in the formulation and promotion of the company's channel product sales strategy and sales plans; responsible for sales targets, execution, expansion, and maintenance of sales strategies in Malaysia.

2. Responsible for building and maintaining specific channel partnerships, including comprehensive cooperation between organizations in various departments such as business, technology, and marketing, as well as building and maintaining personal relationships for basic customer and cooperation relationships.

3. Responsible for industry channel management and development, including channel recruitment, assessment, conflict resolution, channel internal control, and compliance management. Responsible for conducting channel partner satisfaction surveys and driving improvements, as well as analyzing channel competition.

4. Responsible for promoting server products in Malaysia, expanding and maintaining key customer relationships, and participating in bidding processes.

5. Responsible for developing and expanding customer resources, establishing and maintaining market relationships, gaining a deep understanding of customer business processes and development needs, presenting company product solutions, and exploring opportunities for deep business cooperation. Also responsible for collecting and analyzing regional distribution channel information.

6. Responsible for tracking market development trends and competitive dynamics, staying informed about the latest product information and industry trends, and providing corresponding decision recommendations. Completing business negotiations, discussions, and tracking the signing of contracts.

Job Requirements

• Sales & communication: Able to prospect for customers, make presentations, negotiate, follow up, and close deals.
• Know major brands: Familiarity with Dell, HPE, Lenovo, Supermicro is useful.
• Basic IT knowledge: Networking, Windows/Linux Server, virtualization, storage and backup are useful.
• Understand customer requirements: Be able to ask what the customer needs and recommend an appropriate solution rather than simply selling a specification.
• Quotation/BOM skills: Know how to prepare quotations, proposals and basic Bills of Materials
• Languages: Good English and Bahasa Malayu are important; Mandarin/Chinese can be an advantage
• Microsoft Office/CRM: Especially Excel, PowerPoint and CRM/pipeline management.
• Customer relationship skills: Ability to develop long-term relationships with IT managers, procurement teams, business owners and system integrators.