Account Manager - Sales role (Penang)

Hilti (Malaysia) Sdn Bhd; Penang; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Medical

Education support

Dental

Vision

Company Car

Petrol Card

Toll & Parking allowance

Job summary

Hilti (Malaysia) Sdn Bhd is seeking a results-driven Account Manager in Penang to grow business with field-based customer engagement. You will visit construction sites, perform product demonstrations, and identify new opportunities while collaborating with internal teams to ensure seamless delivery and high service levels.

The role requires at least 3 years of sales experience in construction or building materials, strong communication, and a track record of meeting targets.

Qualifications

• Minimum 3 years of sales experience in construction/building materials or similar.
• Strong communication and interpersonal skills enabling trust with customers.
• Excellent problem-solving and negotiation skills for handling queries and concerns.
• Proven track record of achieving or exceeding sales targets.
• Familiarity with CRM tools and MS Office applications.

Responsibilities

• Engage with a minimum of 8 customers daily at construction sites to build relationships and provide on-the-ground support.
• Conduct at least one product demonstration per day to showcase Hilti solutions.
• Identify and pursue new business opportunities within your territory.
• Collaborate with cross-functional teams to ensure delivery and customer service excellence.
• Participate in sales planning and strategy development to drive growth.
• Maintain accurate sales records and provide regular performance reports.
• Stay updated on industry trends and Hilti offerings.

Skills

Sales experience

Communication

Negotiation

Problem-solving

Customer service

Results-driven

Teamwork

Tools

CRM software

MS Office

Job description

About the role Hilti (Malaysia) Sdn Bhd is looking for a passionate and results-driven Account Manager to join our dynamic sales team. This full-time role, based in Penang, offers an exciting opportunity to drive business growth while fostering strong relationships with our valued customers.

What you'll be doing

Engage with a minimum of 8 customers daily at various construction sites to build strong relationships and provide on-the-ground support.

Conduct at least one impactful product demonstration each day to showcase solutions and drive customer value

Proactively identify and pursue new business opportunities within your assigned territory

Collaborate with cross-functional teams to ensure seamless delivery and exceptional customer service

Participate in sales planning and strategy development to contribute to the overall growth of the business

Maintain accurate sales records and provide regular performance reports

Stay up-to-date with industry trends, competitor activity, and Hilti's product and service offerings

What we're looking for

Minimum 3 years of sales experience, preferably in the construction or building materials industry

Strong communication and interpersonal skills with the ability to build trust and rapport with customers

Excellent problem-solving and negotiation skills to handle customer queries and concerns effectively

Proven track record of achieving or exceeding sales targets

Proficient in Microsoft Office applications and comfortable with using customer relationship management (CRM) tools

Flexible and adaptable to changing customer needs and market conditions

Valid driver's licence and willingness to travel within your assigned territory

What we offer

Competitive salary and performance-based bonus structure

Comprehensive healthcare and insurance benefits

Opportunities for professional development and career advancement

Supportive and collaborative work environment

Recognized 5th The World Best Workplaces

A comprehensive 12-month structured training program

About us Hilti is a leading global provider of innovative tools, software and services for the construction, building maintenance, and energy industries. With a history spanning over 83 years, we are renowned for our commitment to quality, safety, and customer satisfaction. Join our team and be a part of our continued success!

World leader, in more than 120 countries on 5 continents, 30,000 team members. We supply innovative solutions offering superior added value to construction professionals throughout the world. 200,000 customer contacts per day, more than 30 innovations per year – That’s HILTI, a global Company where you can develop your full potential.

At Hilti, we invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as to pursue a career as an expert.

At Hilti, the unique corporate culture that we live on a daily basis is viewed as a journey – we call it “Our Culture Journey”, the foundation for our long-term financial success.

At Hilti, We passionately create enthusiastic customers and build a better future. We treat each other by our corporate values: integrity, courage, teamwork and commitment.

At Hilti, we aimed to grow year by year. Due to business expansion in Malaysia, we are hiring for the mentioned position.

World leader, in more than 120 countries on 5 continents, 30,000 team members. We supply innovative solutions offering superior added value to construction professionals throughout the world. 200,000 customer contacts per day, more than 30 innovations per year – That’s HILTI, a global Company where you can develop your full potential.

At Hilti, we invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as to pursue a career as an expert.

At Hilti, the unique corporate culture that we live on a daily basis is viewed as a journey – we call it “Our Culture Journey”, the foundation for our long-term financial success.

At Hilti, We passionately create enthusiastic customers and build a better future. We treat each other by our corporate values: integrity, courage, teamwork and commitment.

At Hilti, we aimed to grow year by year. Due to business expansion in Malaysia, we are hiring for the mentioned position.

Perks and benefits Medical Education support Dental Vision Company Car, Petrol Card, Toll & Parking allowance