Account Manager (IT Enterprise Solutions)

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD.; Selangor; On-site; MYR 120,000 - 200,000; Full time

Job summary

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. is seeking an Account Manager for IT Enterprise Solutions. You will drive new business acquisition and manage key enterprise accounts, leveraging an established network to close deals and maximize value for clients.

The role requires a hunter mindset, strong negotiation, and collaboration with cross-functional teams to deliver outcomes and ensure client satisfaction.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, International Business, or related discipline.
• 5–6 years in B2B IT Sales/Enterprise Solutions/Corporate Account Management with a track record of meeting quotas.
• Established network of enterprise clients across BFSI, Retail, Manufacturing, Professional Services, or Logistics.
• Strong hunter mentality, exceptional negotiation and closing skills, proactive business development.
• Excellent English and Malay; Mandarin is a plus; proficient with CRM platforms like Salesforce and HubSpot.

Responsibilities

• Identify, engage, and close new enterprise accounts to expand market footprint and drive revenue.
• Leverage networks to connect with C-suite stakeholders and decision-makers.
• Use outcome-based selling to position IT solutions and demonstrate business value.
• Develop strategic sales plans for target industries and maintain a robust pipeline.
• Serve as primary contact for enterprise clients, manage renewals, escalations, and onboarding.
• Collaborate with pre-sales, technical, marketing, and customer success teams to align account strategies.

Skills

Hunter mentality

B2B IT sales

Negotiation skills

English & Malay communication

Education

Bachelor’s Degree in IT/CS/Software Eng./International Business

Tools

Salesforce

HubSpot

Job description

Account Manager (IT Enterprise Solutions)

We are seeking a highly motivated, results-driven Enterprise Sales Account Manager with a proven track record in the IT solutions sector. This role demands a high-caliber professional with a strong hunter mentality focused on new client acquisition, account activation, and revenue optimization. The ideal candidate will leverage an established network across key market verticals to strategically penetrate enterprise accounts, position outcome-based IT solutions, and build long-term, high-value client partnerships.

Job Descriptions

New Business Acquisition & Strategy

Identify, engage, and close new enterprise accounts to expand the company’s market footprint and drive sustainable revenue growth.

Leverage existing professional networks to connect with key corporate decision-makers and C-suite stakeholders.

Deploy outcome-based selling tactics to position complex IT solutions effectively, shifting the conversation away from price wars toward true business value.

Develop and execute strategic sales plans tailored to target industries, maintaining a robust pipeline to consistently meet and exceed revenue and profit targets.

Account Management & Relationship Cultivation

Act as the primary, trusted point of contact for enterprise clients, seamlessly managing inquiries, contract renewals, and escalations.

Formulate and convert a strong pipeline of renewal, upsell, and cross-sell opportunities by deeply understanding the client's evolving technology needs.

Proactively monitor assigned accounts to ensure technical solutions are delivered on time, within budget, and aligned with client expectations.

Maintain precise client records, including sales forecasting, contract variations, compliance tracking, and pipeline data within the CRM.

Partner closely with pre-sales, technical, marketing, and customer success teams to align account strategies, optimize service delivery, and ensure seamless client onboarding.

Synthesize performance data to prepare comprehensive progress reports and strategic insights for both clients and internal executive leadership.

Stay abreast of industry trends, competitor landscapes, and emerging technologies to identify new market opportunities.

Job Requirements

Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, International Business, or a related discipline.

Minimum of 5 to 6 years of solid experience in B2B IT Sales/Enterprise Solutions/Corporate Account Management, with a demonstrated track record of sales or exceeding commercial quotas.

An established network of enterprise clients across key verticals such as BFSI, Retail, Manufacturing, Professional Services, or Logistics.

Strong hunter mentality, exceptional negotiation skills, sharp sales closing capabilities, and a proactive approach to business development.

Excellent verbal and written communication skills in English and Malay. Able to speak Mandarin will be an added advantage.

Proficiency with standard CRM platforms (e.g., Salesforce, HubSpot) and sales forecasting tools, alongside a strong grasp of technology, software, or hardware ecosystems.

Exceptional presentation skills, superior organizational abilities, sharp attention to detail, and the resilience to thrive in a fast-paced environment.

IT Domain (Good to have at least 2 applications experience)

Cybersecurity (e.g., SIEM, Endpoint Security, SOC Services, Network Security)

Cloud & Infrastructure (e.g., AWS/Azure/GCP, Hybrid Cloud, Data Center Solutions)

Managed Services / IT Outsourcing (e.g., Helpdesk, Managed Network, Infrastructure Support)

Enterprise Software / SaaS (e.g., ERP, CRM, Business Applications)