Account Manager (Mandarin speaker)

PETER STUYVESANT TRAVEL SDN. BHD; Kuala Lumpur; Vor Ort; MYR 40.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Zusammenfassung

PST Travel is seeking a Travel Account Manager (Mandarin speaker) to drive growth by managing a portfolio of B2B travel clients and maintaining strong relationships with agencies, operators, and corporate accounts.

The role requires negotiation skills, market insight, and the ability to collaborate with internal teams to deliver exceptional service and meet revenue targets. Willingness to travel for client meetings and industry events is essential.

Qualifikationen

• Experience in account management within the travel sector.

Aufgaben

• Manage and develop a portfolio of B2B travel clients (Mandarin speaker).
• Build long-term relationships with travel agencies, tour operators, or corporate travel accounts.
• Negotiate commercial terms and achieve revenue targets.
• Identify opportunities for upselling and cross-selling products.
• Act as main contact for client queries and service delivery.
• Monitor market trends to adapt sales strategies.
• Collaborate with marketing, operations, and product development.

Kenntnisse

Account management

Negotiation

Communication

Travel industry knowledge

Jobbeschreibung

Travel Account Managers (Mandarin speaker) play a vital role in driving business growth, maintaining key client relationships, and ensuring outstanding service delivery.

Key responsibilities

Managing and developing a portfolio of B2B travel clients (Mandarin speaker)

Building long-term relationships with travel agencies, tour operators, or corporate travel accounts

Negotiating commercial terms and achieving revenue targets

Identifying opportunities for upselling and cross-selling products

Acting as the main point of contact for client queries and service delivery

Monitoring market trends to adapt sales strategies

Collaborating with internal teams such as marketing, operations, and product development

About you

Proven experience in account management within the travel sector

A commercial mindset with strong negotiation abilities

Excellent communication and relationship-building skills

In-depth knowledge of travel products, systems, or destinations

Ability to analyse data and deliver strategic insights

Willingness to travel for client meetings and industry events

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as an account manager?

Travel Management Company providing end-to-end travel arrangement services: flight ticketing, hotel reservations, tour bookings, MICE, & car rental arrangements.

Established in 1972, PST Travel is part of the BCD Travel Alliance. Combining this global network with our local expertise, we strive towards giving our clients a seamless travel experience which maximize their travel spends.

Facilitates corporate client business travel requirements: Planning a business trip, organizing a corporate event, or any other necessary task for the corporate traveler.

Travel Management Company providing end-to-end travel arrangement services: flight ticketing, hotel reservations, tour bookings, MICE, & car rental arrangements.

Established in 1972, PST Travel is part of the BCD Travel Alliance. Combining this global network with our local expertise, we strive towards giving our clients a seamless travel experience which maximize their travel spends.

Facilitates corporate client business travel requirements: Planning a business trip, organizing a corporate event, or any other necessary task for the corporate traveler.

Perks and benefits

• Medical Hospitalization & Personal Accident Insurance