Account Manager – Commission-Based

Triple Y Studio; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Benefits offered by this job

EPF / SOCSO

LRT access

Medical leave & medical allowance

Annual leave & public holidays

Bonus opportunities

Job summary

Triple Y Studio in Kuala Lumpur seeks a motivated VIP Account Manager to engage customers through outbound calls, build strong relationships, and drive engagement and retention. This is a commission-based role with earning potential based on performance.

You will make outbound calls to VIP accounts, understand customer needs, promote campaigns and VIP benefits, and follow up to drive retention and revenue. Fresh graduates with strong communication and sales interest are welcome.

Qualifications

• Experience in telesales, telemarketing or sales is preferred.
• Strong communication and sales interest is essential.
• Able to handle outbound calls and build relationships with VIP customers.

Responsibilities

• Make outbound calls to assigned customers and VIP accounts.
• Build and maintain strong relationships through regular communication.
• Understand customer needs to provide personalised engagement.
• Promote relevant products, campaigns and VIP benefits.
• Follow up with existing customers to drive engagement and retention.
• Identify sales opportunities and convert prospects into active customers.
• Achieve monthly sales, conversion, retention and revenue targets.
• Handle customer enquiries and objections professionally.
• Maintain accurate records of interactions and sales activities.
• Monitor customer activity and identify opportunities for further engagement.

Skills

Telesales

Telemarketing

Sales

Business Development

Account Management

Customer Relationship Management

Fresh graduates welcome

Job description

We are looking for a motivated and target-driven VIP Account Manager to join our team. You will be responsible for engaging customers through outbound calls, building strong customer relationships and driving customer engagement and retention. This is a commission-based position, offering earning potential based on individual performance and results.

Key responsibilities

Make outbound calls to assigned customers and VIP accounts.

Build and maintain strong relationships with customers through regular communication.

Understand customer needs, preferences and behaviour to provide personalised engagement.

Promote relevant products, campaigns, promotions and VIP benefits.

Follow up with existing customers to drive engagement, retention and repeat activity.

Identify sales opportunities and convert prospects into active customers.

Achieve assigned monthly sales, conversion, retention and revenue targets.

Handle customer enquiries and objections professionally.

Maintain accurate records of customer interactions, follow-ups and sales activities.

Monitor customer activity and identify opportunities for further engagement.

About you

Experience in Telesales, Telemarketing, Sales, Business Development, Account Management or Customer Relationship Management is an advantage.

Fresh graduates with strong communication and sales interest are welcome to apply.

Confident and comfortable making outbound calls.

Strong communication, persuasion and negotiation skills.

Target-driven with a strong desire to earn through commission.

Able to handle rejection and work in a fast-paced, target-oriented environment.

Good command of English, Chinese and Bahasa Malaysia.

Willing to work shifts, weekends and public holidays when required.

Bonus and salary increment opportunities

EPF / SOCSO

Office conveniently located with LRT access

Medical leave & medical allowance

Annual leave & public holidays