Account Manager / Business Development Manager (IT & Cybersecurity)

Smartez Solution Sdn Bhd; Subang Jaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

Smartez Solution Sdn Bhd in Subang Jaya is seeking a proactive Business Development and Account Management professional to drive enterprise sales, qualify opportunities, and manage key client relationships across sectors.

You will deliver compelling demos, translate technical capabilities into business value, collaborate with internal teams for seamless post-sale delivery, and maintain CRM records while staying ahead of market trends.

Qualifications

• Diploma or Bachelor's degree in Computer Science, Information Technology, Business, Marketing, or a related field.
• Minimum 3 to 5 years of account management or business development experience in IT, software or technology consulting. Prior SI experience is a strong advantage.
• Good understanding of cybersecurity and IT solutions with a willingness to learn technical concepts quickly.
• Target sectors include Enterprise, Manufacturing or Banking & Finance.
• Fluent in English and Bahasa Malaysia with strong consultative selling, presentation and negotiation skills.
• Results-oriented, self-motivated, high integrity, able to work with minimal supervision and must possess own transport.

Responsibilities

• Identify, qualify and pursue new enterprise sales opportunities across assigned sectors to achieve sales quotas and GP targets.
• Build and maintain strong, long-term relationships with key accounts, managing the entire sales cycle from initial contact through negotiation to closing.
• Deliver sales presentations, product demonstrations, and solution proposals that translate technical capabilities into business value.
• Cultivate relationships with vendors, distributors, and business partners while participating in industry events and networking activities to raise brand awareness.
• Cross-functional collaboration with internal technical support, implementation, and delivery teams to ensure smooth post-sale deployment and customer satisfaction.
• Maintain accurate CRM records, track pipeline status, forecast sales targets for management and monitor market trends and competitive offerings.

Skills

Consultative selling

Negotiation

Presentation

Relationship building

English language

Bahasa Malaysia

Education

Diploma or Bachelor’s in CS/IT/Business/Marketing

Tools

CRM software

MS Office

Job description

Smartez Solution Sdn Bhd is an information technology and cybersecurity solutions provider based in Subang Jaya. The company focuses on helping organizations protect their digital assets and improve operational efficiency through tailored IT and security services. Smartez Solution works with clients across various industries, delivering practical, scalable solutions that address evolving technology and threat landscapes. The team values collaboration, professionalism and continuous learning to stay ahead in the fast-changing IT and cybersecurity environment.

Core Responsibilities

• Business Development & Pipeline Management:Identify, qualify and pursue new enterprise sales opportunities across assigned sectors to achieve sales quotas and gross profit (GP) targets.
• Account Management & Client Retention:Build and maintain strong, long-term relationships with key accounts, managing the entire sales cycle from initial contact through negotiation to closing.
• Solution Selling & Demos:Deliver sales presentations, product demonstrations, and solution proposals that translate technical capabilities into business value.
• Ecosystem Networking:Cultivate relationships with vendors, distributors, and business partners while participating in industry events and networking activities to raise brand awareness.
• Cross-Functional Collaboration:Partner with internal technical support, implementation, and delivery teams to ensure smooth post-sale deployment and customer satisfaction.
• Reporting & Market Intelligence:Maintain accurate CRM records, track pipeline status, forecast sales targets for management and monitor market trends and competitive offerings.

Qualifications

• Education:Diploma or Bachelor’s degree in Computer Science, Information Technology, Business, Marketing, or a related field.
• Experience:Minimum3 to 5 yearsof account management or business development experience in IT, software or technology consulting. Prior experience in aSystem Integrator (SI)environment is a strong advantage.
• Industry & Technical Knowledge:Good understanding of cybersecurity and IT solutions with a strong willingness to learn technical concepts quickly.
• Target Sectors:Established network withinEnterprise, Manufacturing or Banking & Financesectors.
• Language & Soft Skills:Fluent inEnglish and Bahasa Malaysia(written and spoken) with strong consultative selling, presentation and negotiation skills.
• Attributes & Logistics:Results-oriented, self-motivated, high integrity, able to work with minimal supervision and must possessown transport.