Account Manager

Konica Minolta Business Solutions (M) Sdn Bhd; Selangor; On-site; MYR 40,000 - 70,000; Full time

Job summary

Konica Minolta Business Solutions (M) Sdn Bhd (KMBS) seeks a results-driven sales professional to achieve assigned monthly, quarterly and annual targets across all product categories, solutions and services.

The role focuses on promoting and selling the company’s products and maintaining CRM-driven market coverage, ensuring ISO SOP compliance and timely debt collection, while delivering customer-centric service and business consultancy.

Responsibilities

• Achieve assigned monthly, quarterly and annual sales targets for all product categories.
• Promote and sell all company products, solutions and services.
• Ensure systematic coverage of assigned market and territory with sales activities recorded in the CRM and generate a strong sales pipeline.
• Ensure sales processes comply with the company's ISO SOP and are captured in the CRM.
• Responsible for timely collection, submission and proper documentation of sales processes to and from customers and other departments.
• Maintain and update CRM data to reflect accurate, real-time business information for sales review and action planning.
• Represent the company as a customer account manager delivering productive business consultancy information and professional guidance.
• Promote Konica Minolta's Customer Portal to improve customer service.
• Maintain good relationships with customers with a focus on customer-centric values.
• Assist in promoting sales at exhibitions, trade shows, seminars and related events.
• Support management in vetting prospective customers' credit-worthiness and ensure adherence to credit terms.
• Optimize operational efficiency through internal coordination with all departments.
• Comply with Anti-Corruption and Bribery policies and uphold work integrity.
• Adhere to local and international business laws and mandatory requirements.
• Perform any other duties as directed by Superior.

Job description

To achieve assigned sales target and objectives for all categories of products, solutions and services to ensure the profitability of the Company, and at all times maintain absolute customer satisfaction through deliverance of service excellence and customer centric values.

Job Responsibilities:

• Ensure that your personal assigned monthly, quarterly and annual sales targets are achieved for all categories of product, solutions and services.
• Accountable for promoting and selling of all Company's product, solutions and services.
• Ensure systematics coverage of assigned market and territory with sales activities recorded in the CRM sales processes and generate sufficient sales pipeline to sustain optimum sales results consistently.
• Ensure that all sales processes are in compliance with the Company's ISO SOP and appropriately captured in the CRM system.
• Responsible for the timely collection, submission and proper documentation of sales processes to and from customers and other departments.
• Ensure that information in the CRM system is maintained and updated periodically so as to reflect accurate and real-time business information for sales review, analysis, and action plan.
• Represent the Company as a customer account manager in delivering productive business consultancy information and professional guidance.
• Facilitate the development of efficient customer service by promoting Konica Minolta's Customer Portal.
• Maintain and build good relationship/rapport with customers with emphasis on the practice of customer centric values.
• Assist in the promotion of sales during the Company's exhibition, trade shows, seminars, and other related marketing and strategic functional events.
• Assist and support Management/Superior in vetting prospective customers' financial standing and credit-worthiness.
• Ensure Company stated credit terms are adhered to and to be responsible for timely collection of debts from customers.
• Ensure to optimize operational efficiency and effectiveness through adequate internal communications, coordination and collaboration with all departments.
• Comply with anf uphold the Company's Anti-Corruption and Bribery policies through the practice of work integrity.
• Adhere to all relevant local as well as international business law, regulations, and other mandatory requirements.
• Perform any other assigned duties as and when directed by Superior.

Job Requirements:

• N/A

Konica Minolta Business Solutions (M) Sdn Bhd (KMBS) has come a long way since the incorporation of City Marketing Sdn Bhd (CMSB) in 1981 as the trading arm of Konica Minolta Business Solutions (S) Pte Ltd, (formerly known as Minolta Singapore Pte. Ltd.). CMSB was initially set-up to take over control of Minolta Camera business in Malaysia. Consecutive years of growth transformed the company into a viable player in the local Office Automation (OA) industry. CMSB takes on a name change to Minolta Marketing (M) Sdn Bhd in August 1988.

In August 2003, Konica Corporation and Minolta Co., Ltd. integrated their respective managements and established a holding company, Konica Minolta Holdings, Inc., founded on the concept of creating an entirely new corporate group. After the Management integration in October 2003, our Company name was changed to Konica Minolta Business Solutions (M) Sdn Bhd, to reflect a stronger identity.

As Konica Minolta Holdings Inc. applied the technological strength it acquired to steadily expand its business environment whilst progressively globalizing its operations, KMBS became a major force in the local OA industry. Today, KMBS has become one of the largest organizations and has the widest network in the local OA industry with 14 branches throughout Malaysia.

In view of our succession plan, we invite dynamic and suitably qualified individual to fill the above positions in our organisation.

Konica Minolta Business Solutions (M) Sdn Bhd (KMBS) has come a long way since the incorporation of City Marketing Sdn Bhd (CMSB) in 1981 as the trading arm of Konica Minolta Business Solutions (S) Pte Ltd, (formerly known as Minolta Singapore Pte. Ltd.). CMSB was initially set-up to take over control of Minolta Camera business in Malaysia. Consecutive years of growth transformed the company into a viable player in the local Office Automation (OA) industry. CMSB takes on a name change to Minolta Marketing (M) Sdn Bhd in August 1988.

In August 2003, Konica Corporation and Minolta Co., Ltd. integrated their respective managements and established a holding company, Konica Minolta Holdings, Inc., founded on the concept of creating an entirely new corporate group. After the Management integration in October 2003, our Company name was changed to Konica Minolta Business Solutions (M) Sdn Bhd, to reflect a stronger identity.

As Konica Minolta Holdings Inc. applied the technological strength it acquired to steadily expand its business environment whilst progressively globalizing its operations, KMBS became a major force in the local OA industry. Today, KMBS has become one of the largest organizations and has the widest network in the local OA industry with 14 branches throughout Malaysia.

In view of our succession plan, we invite dynamic and suitably qualified individual to fill the above positions in our organisation.