Strategic Account Manager - Growth & Customer Excellence

Konica Minolta Business Solutions (M) Sdn Bhd; Selangor; On-site; MYR 40,000 - 70,000; Full time

Job summary

Konica Minolta Business Solutions (M) Sdn Bhd (KMBS) seeks a results-driven sales professional to achieve assigned monthly, quarterly and annual targets across all product categories, solutions and services.

The role focuses on promoting and selling the company’s products and maintaining CRM-driven market coverage, ensuring ISO SOP compliance and timely debt collection, while delivering customer-centric service and business consultancy.

Responsibilities

• Achieve assigned monthly, quarterly and annual sales targets for all product categories.
• Promote and sell all company products, solutions and services.
• Ensure systematic coverage of assigned market and territory with sales activities recorded in the CRM and generate a strong sales pipeline.
• Ensure sales processes comply with the company's ISO SOP and are captured in the CRM.
• Responsible for timely collection, submission and proper documentation of sales processes to and from customers and other departments.
• Maintain and update CRM data to reflect accurate, real-time business information for sales review and action planning.
• Represent the company as a customer account manager delivering productive business consultancy information and professional guidance.
• Promote Konica Minolta's Customer Portal to improve customer service.
• Maintain good relationships with customers with a focus on customer-centric values.
• Assist in promoting sales at exhibitions, trade shows, seminars and related events.
• Support management in vetting prospective customers' credit-worthiness and ensure adherence to credit terms.
• Optimize operational efficiency through internal coordination with all departments.
• Comply with Anti-Corruption and Bribery policies and uphold work integrity.
• Adhere to local and international business laws and mandatory requirements.
• Perform any other duties as directed by Superior.

Job description

Konica Minolta Business Solutions (M) Sdn Bhd (KMBS) seeks a results-driven sales professional to achieve assigned monthly, quarterly and annual targets across all product categories, solutions and services.

The role focuses on promoting and selling the company’s products and maintaining CRM-driven market coverage, ensuring ISO SOP compliance and timely debt collection, while delivering customer-centric service and business consultancy.