IT Business Analyst

Konica Minolta Business Solutions (M) Sdn Bhd; Malacca City; On-site; MYR 60,000 - 90,000; Full time

Job summary

Konica Minolta Business Solutions (M) Sdn Bhd in Malaysia is seeking an IT Business Analyst to analyse business requirements and design effective IT solutions, collaborating with the Lead Solution Architect and consultants.

You will conduct requirement gathering sessions, document SOPs, and maintain functional specifications, while liaising between Sales, Customers and Technical teams to ensure smooth delivery. Travel to branch offices may be required.

Qualifications

• Diploma/Degree in Computer Science, IT, BIS or related field.
• Minimum 2 years of experience in Business Analysis, Solution Analysis, IT Project Coordination or related roles.
• Strong analytical, problem-solving and documentation skills.
• Excellent communication and stakeholder management abilities.
• Proficient in English and Bahasa Malaysia; Mandarin language skills are an added advantage for Mandarin-speaking stakeholders.
• Experience in requirements gathering, process mapping, UAT and project documentation.
• Willing to travel outstation to support branch offices and project implementation activities when required.

Responsibilities

• Work closely with the Lead Solution Architect and Consultants to analyze business requirements and design effective IT solutions.
• Conduct requirement gathering sessions, interviews and workshops with stakeholders to understand business and technical needs.
• Analyze, document, and maintain functional specifications, workflows, Scope of Work (SOWs) and Standard Operating Procedures (SOPs).
• Act as a liaison between Sales, Customers and Technical teams to ensure smooth project delivery and successful solution implementation.
• Coordinate project activities, monitor timelines and track project progress to ensure deadlines are met.
• Support User Acceptance Testing (UAT), quality assurance activities and solution validation to ensure business requirements are fulfilled.
• Assist in solution presentations, project handovers and post-implementation support when required.
• Provide regular project updates and ensure clear communication among all stakeholders.

Skills

Analytical skills

Communication skills

Stakeholder management

Documentation skills

Requirements gathering

Education

Diploma/ Degree in Computer Science, IT, BIS or related field

Job description

Work closely with the Lead Solution Architect and Consultants to analyze business requirements and design effective IT solutions.

Conduct requirement gathering sessions, interviews and workshops with stakeholders to understand business and technical needs.

Analyze, document, and maintain functional specifications, workflows, Scope of Work (SOW) and Standard Operating Procedures (SOPs).

Act as a liaison between Sales, Customers and Technical teams to ensure smooth project delivery and successful solution implementation.

Coordinate project activities, monitor timelines and track project progress to ensure deadlines are met.

Support User Acceptance Testing (UAT), quality assurance activities and solution validation to ensure business requirements are fulfilled.

Assist in solution presentations, project handovers and post-implementation support when required.

Provide regular project updates and ensure clear communication among all stakeholders.

Job Requirements:

Diploma/ Degree in Computer Science, Information Technology, Business Information Systems or related field.

Minimum 2 years of experience in Business Analysis, Solution Analysis, IT Project Coordination or related roles.

Strong analytical, problem-solving and documentation skills.

Excellent communication and stakeholder management abilities.

Proficient in English and Bahasa Malaysia; ability to communicate in Bahasa Cina is an added advantage to support Mandarin‑speaking stakeholders.

Experience in requirements gathering, process mapping, UAT and project documentation.

Willing to travel outstation to support branch offices and project implementation activities when required.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Machinery & Automation 101-1,000 employees

Konica Minolta Business Solutions (M) Sdn Bhd (KMBS) has come a long way since the incorporation of City Marketing Sdn Bhd (CMSB) in 1981 as the trading arm of Konica Minolta Business Solutions (S) Pte Ltd, (formerly known as Minolta Singapore Pte. Ltd.). CMSB was initially set-up to take over control of Minolta Camera business in Malaysia. Consecutive years of growth transformed the company into a viable player in the local Office Automation (OA) industry. CMSB takes on a name change to Minolta Marketing (M) Sdn Bhd in August 1988.

In August 2003, Konica Corporation and Minolta Co., Ltd. integrated their respective managements and established a holding company, Konica Minolta Holdings, Inc., founded on the concept of creating an entirely new corporate group. After the Management integration in October 2003, our Company name was changed to Konica Minolta Business Solutions (M) Sdn Bhd, to reflect a stronger identity.

As Konica Minolta Holdings Inc. applied the technological strength it acquired to steadily expand its business environment whilst progressively globalizing its operations, KMBS became a major force in the local OA industry. Today, KMBS has become one of the largest organizations and has the widest network in the local OA industry with 14 branches throughout Malaysia.

In view of our succession plan, we invite dynamic and suitably qualified individual to fill the above positions in our organisation.

Konica Minolta Business Solutions (M) Sdn Bhd (KMBS) has come a long way since the incorporation of City Marketing Sdn Bhd (CMSB) in 1981 as the trading arm of Konica Minolta Business Solutions (S) Pte Ltd, (formerly known as Minolta Singapore Pte. Ltd.). CMSB was initially set-up to take over control of Minolta Camera business in Malaysia. Consecutive years of growth transformed the company into a viable player in the local Office Automation (OA) industry. CMSB takes on a name change to Minolta Marketing (M) Sdn Bhd in August 1988.

In August 2003, Konica Corporation and Minolta Co., Ltd. integrated their respective managements and established a holding company, Konica Minolta Holdings, Inc., founded on the concept of creating an entirely new corporate group. After the Management integration in October 2003, our Company name was changed to Konica Minolta Business Solutions (M) Sdn Bhd, to reflect a stronger identity.

As Konica Minolta Holdings Inc. applied the technological strength it acquired to steadily expand its business environment whilst progressively globalizing its operations, KMBS became a major force in the local OA industry. Today, KMBS has become one of the largest organizations and has the widest network in the local OA industry with 14 branches throughout Malaysia.

In view of our succession plan, we invite dynamic and suitably qualified individual to fill the above positions in our organisation.

What can I earn as an IT Business Analyst