Account Manager

1840 & Company; Kuala Lumpur; On-site; MYR 62,000 - 84,000; Full time

Job summary

1840 & Company is seeking an Account Manager in B2B Sales to join our San Fernando, CA office. You will manage wholesale accounts, drive new business, and collaborate with sales and marketing teams in a fast-paced environment.

The ideal candidate has 3+ years in wholesale distribution or related fields, strong English communication, and a proven track record of cold calling. This role requires excellent organizational skills and customer focus.

Qualifications

• Excellent written, verbal, and interpersonal communication skills in English (C1 Level).
• Ability to communicate with decision-makers.
• Minimum 2-3 years of sales, account management, and customer service experience preferably from wholesale distribution, retail, and/or manufacturing with 1000+ SKUs.
• Experience with Business-to-Business sales; Retail sales experience is a plus.
• Capacity to sell wholesale physical products.
• Proven track record of cold calling to acquire new business.
• Strong customer service skills and ability to build long-term relationships with clients.
• Extremely well organized and detail oriented with excellent time management in a fast-paced environment.
• Ability to develop in-depth knowledge about products and markets.
• Proficient in Microsoft Office.
• Wholesale distribution knowledge and detail orientation.

Responsibilities

• Cold calling to proactively pursue new prospects to grow the customer base.
• Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.
• Focus sales efforts by using reports to analyze existing and potential sales opportunities.
• Meet all sales objectives and handle all aspects of completing a sale including paperwork.
• Continually manage daily, weekly, and monthly sales forecasts using company software, and produce weekly reports.
• Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations.
• Managing and understanding each customer’s needs to build strong long-term relationships.
• Maintain long-term relationships with customers and ensure ongoing communication.
• Develop and maintain positive relationships with support departments (warehouse, customer service, accounting).
• Co-ordinate in-store sales training with vendors and customers.
• Attend vendor training to increase product knowledge.
• Deliver ongoing exceptional customer service with your accounts.
• Be available for client calls and meetings during EST working hours.

Skills

English proficiency

Decision-maker communication

Sales experience

B2B sales

Cold calling

Customer service

Relationship management

Time management

Product knowledge

Wholesale knowledge

Detail oriented

Tools

Microsoft Office

Job description

About the Job The client is a leader in the wholesale distribution of romance products and is looking for a talented Account Manager in B2B Sales to work out of our corporate office in San Fernando, CA. The ideal candidate will be well organized with excellent communication skills and able to complete tasks in a proficient manner. We are looking for an enthusiastic self-starter to work in a fast-paced environment. They also must have a customer-focused attitude and have a proven track record of successful interactions within a dynamic team environment.

Job Details Required Skills

• Employment Type: Full-Time Independent Contractor
• Department: Sales and Marketing
• Job Level: Intermediate
• Experience: 3 Years
• Business Model: Direct Sales, Manufacturer-to-Consumer (M2C), Marketplace for Physical Goods, Product Bundling
• Qualification:
• Excellent written, verbal, and interpersonal communication skills in English (C1 Level).
• Ability to communicate and hold a conversation with decision-makers.
• Minimum 2- 3 years of sales, account management, and customer service experience preferably from a wholesale distribution, retail, and/or manufacturing background (with over 1000 sku's).
• Experience with Business-to-Business sales; Retail sales experience is plus.
• Capacity to sell wholesale physical products.
• Proven track record of cold calling to acquire new business.
• Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients.
• Extremely well organized and detail oriented with excellent time management in a fast-paced work environment.
• Ability to develop in-depth knowledge about products and markets.
• Proficient in Microsoft Office.
• Additional Skills: Wholesale distribution knowledge, Detail orientation
• Responsibilities - Cold calling to proactively pursue new prospects to grow the customer base. - Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts. - Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities. - Meet all sales objectives and handle all aspects of completing a sale including paperwork. - Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports. - Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations. - Managing and understanding each customer’s needs to build strong long-term relationships. - Maintain long-term relationships with customers. - Consistent communication with long-term customers. - Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting). - Coordinating in-store sales training with vendors and customers. - Attend vendor training to increase product knowledge. - Deliver ongoing exceptional customer service with your accounts. - Be available for client calls and meetings during EST working hours.
• Pay: Hourly, $ 11.00 – 15.00
• Benefits: Working Hours - Monday: 08:00 - 17:00 - Tuesday: 08:00 - 17:00 - Wednesday: 08:00 - 17:00 - Thursday: 08:00 - 17:00 - Friday: 08:00 - 17:00 Additional Requirements
• Tech Requirements: Windows
• Language: English
• About the Company 1840 & Company is a global organization focused on delivering innovative business solutions that help companies grow, scale, and succeed. Operating in over 150 countries, we support organizations through a range of workforce, operational, and business services designed to drive efficiency and long-term success.