Account Manager

Asian Sourcing Link Phils., Inc.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Asian Sourcing Link Phils., Inc. is seeking a proactive professional to engage local client stakeholders, source new concepts, and manage orders through to activation in market. You will control costs, ensure top-notch customer service, and build strong supplier relationships while preparing presentations and quotations.

The role emphasizes teamwork, budget awareness, and a professional demeanor to maintain client rapport and drive sales opportunities in a fast-paced environment.

Qualifications

• Experience in the promotional goods and/or Print and POSM industries.
• Strong team attitude.
• Excellent oral and written communication skills.
• First class, effective organisational skills.
• A pro-active approach to managing projects.
• Experience of working as part of a team.
• A keen eye for detail and an understanding of budget restraints.
• Ability to work under pressure whilst maintaining a cool outlook.
• A personable and professional character that will allow you to build client rapport.
• The confidence to give clients trust in your work.
• Excellent knowledge of MS Office particularly PowerPoint and Excel.
• Excellent problem solving ability.
• Enthusiastic and passionate.

Responsibilities

• Engaging with local client stakeholders to take new briefs, provide quotations and manage live orders through to activation in market.
• Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team.
• Ensure that your individual Sales and Profit Budget is exceeded and that all costs related to your orders are strictly controlled.
• Ensure customer service is a top priority. Identify and resolve all issues relating to customers within Standard guidelines.
• Provide professional presentations to customers.
• Maintaining and updating database of local suppliers and managing the relationships
• Liaise with suppliers and have strong negotiation skills
• Process orders and invoices
• Ensure all orders are tracked and reported against set contractual obligations
• Produce accurate customer quotations and ensure quality samples and artwork for proposals.
• Communicate order status to all departments to ensure timely delivery of orders.
• Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales.
• Develop and maintain accurate, legible customer files.
• Submit all requested reports including but not limited to customer meeting reports, forecasts and monthly sales reports

Skills

Client facing

Team attitude

Budget awareness

Organisational skills

Communication skills

Work under pressure

MS Office

Problem solving

Detail oriented

Relationship building

Presentation skills

Tools

MS Office (PowerPoint & Excel)

Job description

We are Link: your positive change partner. World-class outsourced marketing execution providing the link between our clients and their consumers, supply chains and their future brand ambitions. As a progressive marketing execution partner, we collaborate with the world’s biggest brands, committed to global responsibility and creating value for all. We’re distinctly dependable — our clients trust us to deliver, time after time.

Job Descriptions:

Engaging with local client stakeholders to take new briefs, provide quotations and manage live orders through to activation in market.

Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team.

Ensure that your individual Sales and Profit Budget is exceeded and that all costs related to your orders are strictly controlled.

Ensure customer service is a top priority. Identify and resolve all issues relating to customers within Standard guidelines.

Provide professional presentations to customers.

Maintaining and updating database of local suppliers and managing the relationships

Liaise with suppliers and have strong negotiation skills

Process orders and invoices

Ensure all orders are tracked and reported against set contractual obligations

Produce accurate customer quotations and ensure quality samples and artwork for proposals.

Communicate order status to all departments to ensure timely delivery of orders.

Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales.

Develop and maintain accurate, legible customer files.

Submit all requested reports including but not limited to customer meeting reports, forecasts and monthly sales reports

Qualifications:

Experience in the promotional goods and/or Print and POSM industries

To have a strong team attitude

Strong client facing experience, preferably in an outsourced or integrator provider setting

Excellent oral and written communication skills

First class, effective organisational skills

A pro-active approach to managing projects

Experience of working as part of a team

A keen eye for detail and an understanding of budget restraints

Ability to work under pressure whilst maintaining a cool outlook

A personable and professional character that will allow you to build client rapport

The confidence to give clients trust in your work

Excellent knowledge of MS Office particularly power point and excel

Excellent problem solving ability

Enthusiastic and passionate