Client Account Executive

Private Advertiser; Subang Jaya; On-site; MYR 45,000 - 78,000; Full time

Job description

We are looking for a proactive, creative and highly organised Client Account Executive to work closely with the Director in managing client accounts, coordinating creative projects and developing new ideas for clients. This is not a purely administrative account servicing role. You will act as an important bridge between the Director, clients and the internal creative team — understanding client needs, turning discussions into actionable briefs, preparing presentations, coordinating deliverables and identifying opportunities to propose additional creative solutions. The ideal candidate is someone who is client-friendly, commercially aware, visually creative and highly organised, with the confidence to communicate ideas and keep multiple projects moving.

Key responsibilities

Support the Director in managing day-to-day communication and relationships with assigned clients

Understand clients' businesses, brands, objectives and ongoing marketing requirements

Attend client meetings, take accurate briefs and follow up on agreed action items

Maintain regular communication with clients and provide updates on project progress

Manage client expectations professionally and ensure requests are followed through

Build strong relationships with clients and become a reliable point of contact for their projects

Translate client requirements into clear briefs for designers, video editors, production teams and other relevant parties

Coordinate timelines, deliverables, revisions and approvals between clients and the creative team

Ensure projects remain on schedule and client requirements are accurately communicated

Work closely with the Director on client servicing, pitches, proposals and project follow-ups

About you

Diploma or Bachelor's Degree in Marketing, Mass Communication, Business, Advertising, Creative Media or a related field

Fresh graduates are welcome to apply

Experience working in a creative, advertising, digital marketing or event agency will be an advantage

Comfortable communicating and dealing directly with clients

Able to understand a client brief and translate it into clear actions for a creative team

Good working knowledge of Canva and presentation preparation is required

Able to create visually presentable proposals, pitch decks and client presentations

Good written and verbal communication skills

Strong coordination, follow-up and organisational abilities

Able to manage multiple clients and projects in a fast-paced agency environment