Account Management (Sales & Services)

IKARI SHODOKU MALAYSIA SDN BHD; Kuala Lumpur; On-site; MYR 60,000 - 110,000; Full time

Benefits offered by this job

Career advancement

Internal training

High-earning package

Laptop & phone

Medical benefits

PA Insurance

Health screening

Performance bonuses

5-day work week

Friendly culture

Job summary

IKARI SHODOKU MALAYSIA SDN BHD is seeking an Account Management professional to drive end-to-end success for key project-based enterprise accounts. You will liaise between clients, internal teams, and external stakeholders to turn ambitious goals into flawless deliverables, with high visibility and executive mentorship.

The role involves managing existing accounts, attending project meetings, on-site visits, and expanding the portfolio with new products.

Qualifications

• Minimum Diploma in Business Management or similar qualification.
• Minimum 2 years pest control working experience.
• Possess Pesticide Applicator License (PAL).
• Possess own transport (car), willing to travel and attend site visits and meetings with clients.
• Organized, detail-oriented, strong communicator and adaptable problem solver, resilient under pressure with a proactive mindset to tackle challenges as they arise.
• Able to speak and write in good English and BM.
• Ability to speak Japanese or Mandarin to liaise with Japanese or Chinese customer is an added advantage.

Responsibilities

• Manage existing customer accounts and handle customer inquiries and complaints
• Attend project meetings and prepare quotations and inspection reports
• Conduct on-site services at customer premises
• Provide pest control solutions, sanitization, and hygiene services and products to clients
• Implement business plans with proper market development strategy
• Expand existing client portfolio through new products and services
• Ensure customer satisfaction and retention

Skills

Strong communicator

Proactive mindset

Organized

MS Office

English

BM (Bahasa Malaysia)

Japanese/Mandarin (advantage)

Education

Diploma in Business Management

Tools

MS Office

Job description

As an Account Management Team, you will play a pivotal role in driving end-to-end success for key project-based enterprise accounts. Working hand-in-hand with the Manager, you will serve as a vital liaison between clients, internal cross-functional teams, and external stakeholders to transform ambitious project goals into flawless realities.

This role offers high visibility, direct executive mentorship, and a clear pathway toward full project ownership. If you thrive in dynamic, fast-paced environments and love turning client visions into successful deliverables, this is your platform to grow and excel.

Key responsibilities

Manage existing customer accounts and handle customer inquiries and complaints

Attend project meetings and prepare quotations and inspection reports

Conduct on-site services at customer premises

Provide pest control solutions, sanitization, and hygiene services and products to clients

Implement business plans with proper market development strategy

Expand existing client portfolio through new products and services

Ensure customer satisfaction and retention

About you

Minimum Diploma in Business Management or similar qualification

Minimum 2 years pest control working experience

Possess Pesticide Applicator License (PAL)

Possess own transport (car), willing to travel and attend site visits and meetings with clients

Organized, detail-oriented, strong communicator and adaptable problem solver, resilient under pressure with a proactive mindset to tackle challenges as they arise

Able to speak and write in good English and BM

Computer literate with required skills in MS Office (Excel, Word, PowerPoint)

Ability to speak Japanese or Mandarin to liaise with Japanese or Chinese customer is an added advantage

What We Offer (Perks & Benefits)

Clear Career Advancement: Enjoy structured career progression with defined pathways to move up and take on higher leadership roles.

Comprehensive Internal Training & Exposure: Receive hands-on onboarding and continuous training while gaining valuable experience managing established, high-profile corporate accounts.

Highly Attractive Remuneration Package: Uncapped earning potential featuring a competitive Salary + Fixed Allowance + High-Yield Commission + Travel Benefits.

Complete Work Tech Setup: Fully equipped for success with a company-provided Laptop and Mobile Phone.

Panel Clinic & Medical Benefits for day-to-day healthcare.

Personal Accident (PA) Insurance coverage.

Annual Health Screening to ensure your well-being comes first.

Performance Incentives & Yearly Bonus: Your hard work is recognized and rewarded with generous annual performance-based bonuses and incentives.

Work-Life Balance: Maintain a healthy personal life with a standard 5-day work week (Monday-Friday).

Supportive & Friendly Culture: Join a welcoming, collaborative team that values open communication and mutual support.