Account Management (JB Sales & Services)

IKARI SHODOKU MALAYSIA SDN BHD; Johor Bahru; On-site; MYR 54,000 - 90,000; Full time

Benefits offered by this job

Career advancement

Custom training & exposure

High earning potential: Salary + Fixed

Laptop & mobile phone provided

Medical benefits

Personal accident insurance

Annual health screening

Yearly performance bonus

5-day work week

Friendly culture

Job summary

IKARI SHODOKU MALAYSIA SDN BHD seeks a proactive Account Management professional to drive end-to-end service for key enterprise accounts. You will coordinate between clients, internal teams, and external stakeholders to turn project goals into flawless deliverables, with high visibility and mentorship.

This role offers a path to full project ownership in a dynamic environment, ideal for someone who thrives on turning client visions into successful outcomes.

Qualifications

• Diploma in Science or Business Management or similar qualification.
• 2 years pest control experience preferred; fresh science graduates welcome.
• Pesticide Applicator License (PAL) preferred.
• Must have own transport and be willing to travel for site visits.
• Organized, detail-oriented, strong communicator with proactive problem-solving.
• Proficient in English and BM (spoken and written).
• Proficient with MS Office (Excel, Word, PowerPoint).
• Japanese or Mandarin language ability is a plus.

Responsibilities

• Manage existing customer accounts and handle inquiries/complaints.
• Attend project meetings and prepare quotations and inspection reports.
• Conduct on-site services at customer premises.
• Provide pest control, sanitization, and hygiene solutions to clients.
• Implement business plans with market development strategies.
• Expand client portfolio with new products and services.
• Ensure customer satisfaction and retention.

Skills

Account management

Client liaison

Communication

MS Office

Education

Diploma in Science or Business Management

Tools

MS Office Suite

Job description

As an Account Management Team, you will play a pivotal role in driving end-to-end success for key project-based enterprise accounts. Working hand-in-hand with the Manager, you will serve as a vital liaison between clients, internal cross-functional teams, and external stakeholders to transform ambitious project goals into flawless realities.

This role offers high visibility, direct executive mentorship, and a clear pathway toward full project ownership. If you thrive in dynamic, fast-paced environments and love turning client visions into successful deliverables, this is your platform to grow and excel.

Key responsibilities

Manage existing customer accounts and handle customer inquiries and complaints

Attend project meetings and prepare quotations and inspection reports

Conduct on‑site services at customer premises

Provide pest control solutions, sanitization, and hygiene services and products to clients

Implement business plans with proper market development strategy

Expand existing client portfolio through new products and services

Ensure customer satisfaction and retention

About you

Minimum Diploma in Science or Business Management or similar qualification

Good to have minimum 2 years pest control working experience. Fresh graduates with science background also encourage to apply

Good to have Pesticide Applicator License (PAL)

Possess own transport (car), willing to travel and attend site visits and meetings with clients

Organized, detail-oriented, strong communicator and adaptable problem solver, resilient under pressure with a proactive mindset to tackle challenges as they arise

Able to speak and write in good English and BM

Computer literate with required skills in MS Office (Excel, Word, PowerPoint)

Ability to speak Japanese or Mandarin to liaise with Japanese or Chinese customer is an added advantage

What We Offer (Perks & Benefits)

Clear Career Advancement: Enjoy structured career progression with defined pathways to move up and take on higher leadership roles.

Comprehensive Internal Training & Exposure: Receive hands‑on onboarding and continuous training while gaining valuable experience managing established, high‑profile corporate accounts.

Highly Attractive Remuneration Package: Uncapped earning potential featuring a competitive Salary + Fixed Allowance + High-Yield Commission + Travel Benefits.

Complete Work Tech Setup: Fully equipped for success with a company‑provided Laptop and Mobile Phone.

Panel Clinic & Medical Benefits for day‑to‑day healthcare.

Personal Accident (PA) Insurance coverage.

Annual Health Screening to ensure your well‑being comes first.

Performance Incentives & Yearly Bonus: Your hard work is recognized and rewarded with generous annual performance-based bonuses and incentives.

Work-Life Balance: Maintain a healthy personal life with a standard 5-day work week (Monday–Friday).

Supportive & Friendly Culture: Join a welcoming, collaborative team that values open communication and mutual support.