Access Control Hardware Support Lead

TimeTec Computing Sdn Bhd; Subang Jaya; On-site; MYR 54,000 - 76,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Parking Insurance

Mensus Leave

Telco Allowance

Petrol A

Job summary

TimeTec Computing Sdn Bhd is seeking a Hardware Support & Coordinator Executive (Access Control) to coordinate installation and on-site support of access control systems, LPR, CCTV, and related software.

You will work with technical teams, manage schedules, perform basic hardware testing and network checks, and assist with system integration while traveling for onsite support as needed.

Qualifications

• Diploma or degree in IT, CS, networking, engineering or related field.
• Good communication across English and Bahasa Malaysia.
• Willingness to travel for onsite support when required.
• Organized and responsible with a proactive mindset.

Responsibilities

• Arrange installation, troubleshooting, and onsite support schedules with technical teams, installers, and vendors.
• Follow up on pending jobs and keep job statuses updated.
• Assist with hardware testing, setup, and basic troubleshooting.
• Assist with access control software setup and system integration.
• Check basic network settings, including IP addresses, routers, and port forwarding.
• Coordinate repair, replacement, and warranty cases.
• Respond to clients about hardware and related software issues.
• Provide online or onsite support when required.

Skills

Basic networking knowledge

Hardware & IT systems

Communication & coordination

English & Bahasa Malaysia

Willing to travel

Education

Diploma or Degree in IT/CS/Networking/Engineering

Job description

TimeTec Computing Sdn Bhd is seeking a Hardware Support & Coordinator Executive (Access Control) to coordinate installation and on-site support of access control systems, LPR, CCTV, and related software.

You will work with technical teams, manage schedules, perform basic hardware testing and network checks, and assist with system integration while traveling for onsite support as needed.