Academic Administration Executive: Student Services & Ops

Sunway College; Subang Jaya; On-site; MYR 42,000 - 60,000; Full time

Job summary

Sunway College invites applicants for a Diploma studies administrator role within SDS. The position focuses on coordinating daily programme administration and ensuring smooth academic operations across student services and onboarding.

Responsibilities include managing admissions, enrolment, registrations, and document processing, plus reporting, compliance, and event support. Strong English, MS Office, and teamwork are required.

Qualifications

• Bachelor's degree in a relevant discipline.
• Minimum 2 years of relevant administrative experience.
• Diploma programme/academic administration experience is an advantage.
• Strong organisational and time management skills.
• Good written and spoken English.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Able to work independently and collaboratively in a dynamic environment.

Responsibilities

• Coordinate daily programme administration to ensure smooth delivery of student services and academic operations.
• Manage student admission, enrolment, subject registration, add/drop, and student grouping processes.
• Prepare and process student-related documentation, including letters for local and international students, internship and employment placement documents, EPF withdrawal applications, and credit exemptions for progression.
• Prepare and maintain monthly absenteeism reports for the respective programmes.
• Monitor fee collection and follow up on outstanding balances.
• Assist in administering student surveys, evaluations, and feedback systems to support continuous improvement.
• Assist in preparing reports, accreditation documents, and compliance-related documentation.
• Liaise with students, faculty, and external stakeholders to ensure timely and effective follow-up.
• Support the planning and coordination of orientation programmes, graduation ceremonies, student engagement activities, and other events.

Skills

Administrative tasks

Time management

Organizational skills

Written and spoken English

Customer service

MS Office

Communication skills

Education

Bachelor's degree in a relevant discipline

Tools

Microsoft Office Suite

Student management systems

Job description

Sunway College invites applicants for a Diploma studies administrator role within SDS. The position focuses on coordinating daily programme administration and ensuring smooth academic operations across student services and onboarding.

Responsibilities include managing admissions, enrolment, registrations, and document processing, plus reporting, compliance, and event support. Strong English, MS Office, and teamwork are required.