24x7 Clinician Tech Support Associate

NTT DATA, Inc.; Subang Jaya; Remote; MYR 47,000 - 78,000; Full time

Benefits offered by this job

Annual events

Free parking

Safety-first workplace

Job summary

NTT DATA, Inc. in Malaysia is seeking a Service Desk / Helpdesk Associate to provide critical support for clinical healthcare applications in a 24x7x365 environment. You will troubleshoot issues, assist clinicians, and help keep workflows running smoothly.

The ideal candidate has strong technical troubleshooting skills and experience in healthcare technology support, with a focus on patient-care workflows, rapid issue resolution, and clear communication with clinical staff to minimize downtime.

Qualifications

• Troubleshoot clinical healthcare applications in a 24x7x365 environment.
• Provide technical support to clinicians and maintain workflow.
• Demonstrate strong technical troubleshooting skills and healthcare technology experience.

Responsibilities

• Troubleshoot technical issues with clinical healthcare applications.
• Assist clinicians and ensure smooth workflow in a 24x7 environment.

Job description

NTT DATA, Inc. in Malaysia is seeking a Service Desk / Helpdesk Associate to provide critical support for clinical healthcare applications in a 24x7x365 environment. You will troubleshoot issues, assist clinicians, and help keep workflows running smoothly.

The ideal candidate has strong technical troubleshooting skills and experience in healthcare technology support, with a focus on patient-care workflows, rapid issue resolution, and clear communication with clinical staff to minimize downtime.