Service Desk /Helpdesk Associate - -Remote

NTT DATA, Inc.; Subang Jaya; Remote; MYR 47,000 - 78,000; Full time

Benefits offered by this job

Annual events

Free parking

Safety-first workplace

Job summary

NTT DATA, Inc. in Malaysia is seeking a Service Desk / Helpdesk Associate to provide critical support for clinical healthcare applications in a 24x7x365 environment. You will troubleshoot issues, assist clinicians, and help keep workflows running smoothly.

The ideal candidate has strong technical troubleshooting skills and experience in healthcare technology support, with a focus on patient-care workflows, rapid issue resolution, and clear communication with clinical staff to minimize downtime.

Qualifications

• Troubleshoot clinical healthcare applications in a 24x7x365 environment.
• Provide technical support to clinicians and maintain workflow.
• Demonstrate strong technical troubleshooting skills and healthcare technology experience.

Responsibilities

• Troubleshoot technical issues with clinical healthcare applications.
• Assist clinicians and ensure smooth workflow in a 24x7 environment.

Job description

• Troubleshoot clinical apps, assist clinicians, and keep workflows running 24x7x365.
• Support critical healthcare applications that power clinical workflows.
• Make high-impact, clinician-facing contributions to patient care tech!

We are currently hiring a Service Desk / Helpdesk Associate to provide critical support for clinical healthcare applications in a 24x7x365 environment. You will troubleshoot technical issues, assist clinicians, and ensure smooth workflow. Ideal candidates have strong technical troubleshooting skills and experience in healthcare technology support.

Annual Events

• Employees enjoy annual dinners and company trips, fostering team bonding and appreciation.

Safety Measures

The company emphasizes workplace safety, ensuring a secure environment for its staff.

Parking Facilities

• Free parking is available for employees, though some have noted the absence of covered parking spaces.

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with...