24/7 Data Center Operations Technician

NTT Global Data Centers CBJ1 Sdn. Bhd.; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

NTT Global Data Centers CBJ1 Sdn. Bhd. in Cyberjaya is seeking a Skilled Data Centre Operation Technician to join our 24/7 operations team. You will monitor and maintain mission-critical systems, respond to alarms, and support incident resolution to ensure maximum uptime.

You will work on frontline tasks, assist vendors, manage daily reports, and help keep drawings and assets up to date while upholding safety and procedural standards in a dynamic data center environment.

Qualifications

• At least 1 year of experience in maintenance or facilities.
• Willing to work 12-hour shifts in Malaysia.
• Bachelor's Degree/Post Graduate Diploma/Professional Degree in Computer Science or equivalent.
• Fluent in English and Bahasa Malaysia; Mandarin is an added advantage.

Responsibilities

• Daily monitoring of critical data centre systems and alarms; ensure 24/7 uptime.
• Inspect and maintain cooling, electrical, and safety systems.
• Respond to equipment alarms and incidents per SOP/EOP.
• Escort and oversee vendors ensuring safety and compliance.
• Maintain up-to-date drawings, asset and inventory records.
• Process tickets and provide user support per SLA.
• Perform daily tasks including server tape insertion and remote hand support.
• Participate in DC-related audit processes.

Skills

1-year experience

12-hour shift

Fluent in English and Bahasa Malaysia

Mandarin is an added advantage

Willingness to commute to Cyberjaya

Education

Bachelor's Degree in Computer Science or equivalent

Job description

NTT Global Data Centers CBJ1 Sdn. Bhd. in Cyberjaya is seeking a Skilled Data Centre Operation Technician to join our 24/7 operations team. You will monitor and maintain mission-critical systems, respond to alarms, and support incident resolution to ensure maximum uptime.

You will work on frontline tasks, assist vendors, manage daily reports, and help keep drawings and assets up to date while upholding safety and procedural standards in a dynamic data center environment.