24/7 Data Center Shift Lead — Operations & Reliability

Neuron Solutions Sdn. Bhd.; Johor Bahru; On-site; MYR 60,000 - 120,000; Full time

Job summary

Neuron Solutions Sdn. Bhd. is seeking a data centre operations lead to supervise the shift-based team and ensure high availability of critical infrastructure in a 24/7 environment. You will manage incidents, coordinate maintenance, and enforce safety and operational standards.

The role requires a Diploma/Degree in Electrical/Mechanical Engineering or a related field, with 5+ years in data centres or similar environments and strong leadership and communication skills.

Qualifications

• 5+ years of experience in data centre, critical facilities or similar mission-critical environments.
• Experience leading or supervising a shift-based operations team.
• Familiarity with data centre operational procedures, maintenance and safety standards.
• Strong incident management, troubleshooting and problem-solving skills.

Responsibilities

• Lead and supervise the data centre operations team during assigned shifts.
• Monitor critical data centre infrastructure and ensure high availability and operational reliability.
• Manage incidents, troubleshoot issues and coordinate timely resolution and escalation.
• Perform and oversee preventive maintenance, inspections and equipment checks.
• Coordinate planned maintenance, system changes and emergency activities with relevant teams and vendors.
• Ensure compliance with SOPs, MOPs, EOPs, safety procedures and operational standards.
• Maintain accurate shift logs, incident reports and operational documentation.
• Conduct shift handovers and ensure clear communication between teams.
• Support emergency response, escalation and business continuity activities.
• Mentor and guide engineers/technicians within the shift team.

Skills

Leadership

Incident management

Troubleshooting

Communication

Education

Diploma/Degree in Electrical/Mechanical Engineering or related field

Tools

UPS

Generators

Cooling/HVAC

Electrical distribution

Fire protection

BMS/DCIM

Job description

Neuron Solutions Sdn. Bhd. is seeking a data centre operations lead to supervise the shift-based team and ensure high availability of critical infrastructure in a 24/7 environment. You will manage incidents, coordinate maintenance, and enforce safety and operational standards.

The role requires a Diploma/Degree in Electrical/Mechanical Engineering or a related field, with 5+ years in data centres or similar environments and strong leadership and communication skills.