Data Center Shift Lead – 24/7 Operations & Team Leader

DayOne; Johor; On-site; MYR 89,000 - 134,000; Full time

Job summary

DayOne is seeking a Shift Lead to oversee a team of shift technicians and ensure high standards of data centre operations in a fast-paced environment. Reporting to the Shift Manager, you will manage handovers, monitor critical services, and ensure safety compliance while coordinating with other departments.

The role requires a Bachelor’s degree in Engineering or IT and at least 2 years in data centre operations, with strong leadership and communication skills to drive operational excellence.

Qualifications

• Bachelor’s degree in Engineering, IT or a related field.
• Minimum 2 years of experience in data centre operations or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, 24/7 operational environment.
• Knowledge of safety protocols and compliance standards.

Responsibilities

• Lead and manage a team of shift technicians, ensuring they perform their duties effectively.
• Provide guidance and support to team members, fostering a collaborative and productive work environment.
• Conduct regular performance reviews and provide feedback to team members.
• Ensure all data centre operations run smoothly and efficiently during the shift.
• Monitor critical services and building systems to identify and address potential issues promptly.

Skills

Leadership

Team management

Communication

Problem solving

24/7 operations

Education

Bachelor's degree in Engineering/IT

Tools

DCIM Software

Job description

DayOne is seeking a Shift Lead to oversee a team of shift technicians and ensure high standards of data centre operations in a fast-paced environment. Reporting to the Shift Manager, you will manage handovers, monitor critical services, and ensure safety compliance while coordinating with other departments.

The role requires a Bachelor’s degree in Engineering or IT and at least 2 years in data centre operations, with strong leadership and communication skills to drive operational excellence.