24/7 Customer Care Specialist (English/Mandarin)

Brandt International Sdn Bhd; Klang City; On-site; MYR 30,000 - 46,000; Full time

Benefits offered by this job

KPI allowance

Mandarin allowance

Job summary

Brandt International Sdn Bhd in Klang, Selangor is hiring as a Customer Care Officer for a leading telecom provider in Asia servicing Singapore candidates. You will handle inbound calls, resolve issues, and provide quality service in a fast-paced call center environment.

The role requires English proficiency, willingness to work in a 24-hour rotating shift, and training is provided for newcomers. The position is based at Centro Mall, Klang in Malaysia and offers full-time hours with KPI-based

Qualifications

• Must have SPM/STPM/Certificate/Diploma/Degree
• No experience required; training provided
• Must be able to speak English well
• Willing to work rotating 24-hour shifts
• Centre Mall, Klang location in Selangor

Responsibilities

• Handling and answering calls from users and providing solutions
• Delivering quality service by handling calls from users
• Providing consultation regarding products or services
• Closing reports and resolving users' issues promptly

Skills

English (spoken)

Customer service

Phone support

Communication

Education

SPM/STPM/Certificate/Diploma/Degree

Job description

Brandt International Sdn Bhd in Klang, Selangor is hiring as a Customer Care Officer for a leading telecom provider in Asia servicing Singapore candidates. You will handle inbound calls, resolve issues, and provide quality service in a fast-paced call center environment.

The role requires English proficiency, willingness to work in a 24-hour rotating shift, and training is provided for newcomers. The position is based at Centro Mall, Klang in Malaysia and offers full-time hours with KPI-based