Jobs in Queretaro, Mexico

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

As our Head of LATAM Public Affairs, you will lead dLocal’s public affairs strategy across Latin America, driving engagement with government, regulatory, and industry stakeholders to support our business objectives and reputation. You will act as the primary representative for dLocal in public policy matters, regulatory forums, and industry associations, ensuring proactive advocacy and alignment with our global vision. This role reports to the Global Head of Corporate Affairs and collaborates closely with regional leadership, Legal, Compliance, Communications, and Business Development teams.

• Develop and execute a comprehensive public affairs strategy for the LATAM region, aligned with dLocal’s global objectives and local market needs
• Build and manage relationships with government agencies, regulators, policymakers, and industry associations to advocate for dLocal’s interests and enable business growth
• Monitor and analyze legislative, regulatory, and policy developments across LATAM markets, providing timely insights and recommendations to senior leadership
• Lead dLocal’s response to public policy challenges and opportunities, including drafting position papers, preparing testimony, and representing the company in public forums
• Collaborate cross-functionally with Legal, Compliance, Communications, and Business Development to ensure alignment on public affairs initiatives and messaging
• Manage crisis communications and issues management related to public policy or regulatory matters in the region
• Represent dLocal at industry events, conferences, and stakeholder meetings to strengthen our market reputation and influence
• Oversee the development of advocacy campaigns and coalition-building efforts to support business objectives
• Ensure compliance with all relevant laws, regulations, and ethical standards in public affairs activities
• Lead, mentor, and develop a high-performing public affairs function across key LATAM markets by supporting Country managers to act on your behalf
• Coordinate media and comms products to support public affairs narratives across the region

• Bachelor’s degree in Political Science, International Relations, Law, Public Policy, Communications, or a related field; advanced degree preferred
• Minimum 10 years of experience in public affairs, government relations, or regulatory affairs, with significant exposure to the LATAM region
• Proven track record of engaging with government officials, regulators, and industry associations in Latin America
• Deep understanding of the political, economic, and regulatory landscape across key LATAM markets
• Exceptional communication, negotiation, and interpersonal skills, with fluency in English and Spanish (Portuguese is a strong plus)
• Experience managing complex, cross-functional projects and leading teams in a matrixed, multicultural environment
• Strong analytical and problem-solving abilities, with the capacity to anticipate and respond to emerging public policy issues
• High ethical standards and a commitment to compliance and corporate integrity
• Experience working in a multinational corporation, ideally in fintech, payments, or technology sectors, is a strong plus
• Demonstrated success in developing and executing public affairs strategies that drive business outcomes
• Established network of contacts within government, regulatory, and industry circles in major LATAM markets (e.g., Brazil, Mexico, Argentina, Colombia, Chile)
• Experience navigating crisis situations and managing sensitive regulatory or reputational issues
• Ability to travel frequently within the LATAM region as required

• Remote work: work from anywhere or one of our offices around the globe!*
• Flexibility: we have flexible schedules and we are driven by performance
• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
• Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
• Learning & development: get access to a Premium Coursera subscription
• Language classes: we provide free English, Spanish, or Portuguese classes
• Social budget: you\'ll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
• For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!