Wellness Experience Concierge

Kerzner International; Nayarit; Remote; MXN 167,000 - 234,000; Full time

Job summary

One&Only Mandarina in Riviera Nayarit, part of Kerzner International, seeks a guest services professional with a warm, world-class approach. Greet and welcome guests, check-in on arrival, and promote spa philosophy and available spaces.

You will book appointments, encourage product sales from the spa boutique, and uphold the brand standards. The ideal candidate has at least 2 years in a similar role, is dynamic, proactive, articulate, organized, and capable of multitasking in a fast-paced luxury

Qualifications

• Minimum 2 years of experience in the same position.
• Dynamic
• With initiative
• Ease of speech
• Organized Sales oriented
• Ability to perform multiple tasks at the same time

Responsibilities

• Greet and welcome guests, providing a positive, friendly attitude and world-class service.
• Check-in guests upon arrival for their scheduled appointments, ensuring compliance with the spa standards.
• Promote the philosophy of the spa, book appointments with the aim of selling spaces and promote the sale of products from the spa boutique.

Job description

One&Only Mandarina in Riviera Nayarit, part of Kerzner International, seeks a guest services professional with a warm, world-class approach. Greet and welcome guests, check-in on arrival, and promote spa philosophy and available spaces.

You will book appointments, encourage product sales from the spa boutique, and uphold the brand standards. The ideal candidate has at least 2 years in a similar role, is dynamic, proactive, articulate, organized, and capable of multitasking in a fast-paced luxury