Warranty Quality Analytics Specialist – Product Development

Ford México; Chihuahua; Presencial; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Ford México is seeking a Quality Operations Support professional to assist the Product Development area with warranty parts ordering, report generation, and data analysis. The role requires coordination with suppliers to resolve warranty issues and support dashboards, macros, and Power Apps to streamline warranty workflows.

The ideal candidate demonstrates strong attention to detail, analytical skills, and clear communication across teams in a dynamic automotive environment.

Formación

• English: intermediate-advanced level due to cross-country collaboration.
• Knowledge of internal combustion engine operation and components.
• Ability to create presentations using PowerPoint and Excel.
• Database management and advanced data analysis.
• Proficiency with Excel macros, Power Apps, dashboards, Power BI, Python, and Power Automate.
• Familiarity with quality tools: 8D, Six Sigma, PDCA, GEMBA.

Responsabilidades

• Order warranty components and engines from dealerships.
• Update Excel reports with data from the Quality AI platform.
• Attend problem-resolution meetings with multiple teams.
• Provide warranty information to teams to eliminate quality issues.
• Prepare monthly quality metrics and reports.
• Handle special requests for report preparation and warranty data analysis.
• Participate in meetings with product development team and suppliers.
• Prepare PowerPoint formats for engine analysis.
• Support innovation projects using AI.
• Develop new tools to streamline tasks (Power Apps, dashboards, macros, databases).
• Interpret blueprints/drawings with GD&T knowledge.
• Develop 8Ds for complex problems and support production testing.
• Lead meetings for quality problem resolution.

Conocimientos

English proficiency

Internal combustion engine knowledge

Presentation creation

Database management

Excel macros

Power Apps

Dashboards

Power BI

Python

Power Automate

PowerPoint

Quality tools (8D, Six Sigma, PDCA, GЕ

Herramientas

Excel (macros)

Power Apps

Power BI

Python

Power Automate

PowerPoint

Dashboards

Descripción del empleo

Ford México is seeking a Quality Operations Support professional to assist the Product Development area with warranty parts ordering, report generation, and data analysis. The role requires coordination with suppliers to resolve warranty issues and support dashboards, macros, and Power Apps to streamline warranty workflows.

The ideal candidate demonstrates strong attention to detail, analytical skills, and clear communication across teams in a dynamic automotive environment.