Quality Analyst PD (Product Development)

Ford-Motor-Company; Chihuahua; Presencial; MXN 260.000 - 560.000; Jornada completa

Descripción de la vacante

Ford Motor Company is seeking a detail‑oriented engineer to support warranty operations within Product Development. You will manage warranty orders, track components, and generate monthly quality reports while leveraging AI tools to streamline analytics.

You will collaborate with multiple teams and suppliers, prepare presentations, and contribute to innovations using Power Apps, Power BI and Python. Fluent English and strong data skills are essential.

Formación

• Experience analyzing warranty data and generating reports.
• Knowledge of GD&T and blueprints in development environments.
• Familiarity with quality tools (8D, Six Sigma, PDCA, GEMBA).

Responsabilidades

• Order warranty components and engines from dealerships using specified systems.
• Track warranty components and update Excel reports with data from Quality AI platform.
• Attend problem-resolution meetings with cross-functional teams.
• Provide warranty information to teams to reduce quality issues for customers.
• Prepare monthly quality reports and update metrics.
• Handle special requests for report preparation and warranty analytics.
• Participate in product development and supplier meetings on warranty topics.
• Prepare PowerPoint formats for engine analysis.
• Support AI-driven innovation projects.
• Create tools to streamline processes (Power Apps, dashboards) using macros, databases, Power BI, Python, Power Automate.
• Interpret blueprints with GD&T knowledge.
• Develop 8Ds for complex problems.
• Support production floor testing for engineering changes.
• Lead meetings for quality problem resolution.

Conocimientos

Analytical skills

Attention to detail

Effective communication

Team coordination

Time management

Multicultural collaboration

Proactivity

Data analysis

Presentation skills

Quality mindset

Herramientas

Power Apps

Power BI

Python

Excel

Power Automate

PowerPoint

Descripción del empleo

This position is responsible for supporting quality operations within the Product Development area, including ordering parts and engines for warranty purposes, generating and analyzing key reports to support various requirements, coordinating with strategic suppliers to resolve warranty issues, and supporting data analysis tools such as macros, Power Apps, and dashboards to streamline warranty analysis.

The ideal candidate combines attention to detail, analytical skills, and effective communication abilities across multiple teams.

• Order warranty components and engines from dealerships using low-time-in-service and high-time-in-service systems (daily/weekly).
• Track requested warranty components and update Excel reports using data from the Quality AI platform.
• Attend problem-resolution meetings with different teams from various departments.
• Provide warranty information to different teams with the goal of eliminating quality issues for the end customer.
• Prepare reports and update quality metrics on a monthly basis.
• Handle special requests for report preparation and warranty data analysis.
• Participate in meetings with the product development team as well as critical suppliers on warranty-related topics.
• Prepare PowerPoint formats for high-time-in-service engine analysis.
• Support innovation projects through the use of AI.
• Provide support in creating new tools to streamline processes and tasks for the team, e.g., Power Apps and dashboards using: macros, various databases, Power BI, Python, Microsoft Power Automate.
• Interpret blueprints/drawings, with knowledge of the GD&T system.
• Develop 8Ds for complex product development or manufacturing problems.
• Support production floor testing for engineering changes.
• Lead work meetings for quality problem resolution.

• Intermediate-advanced English level (due to interaction with teams from different countries and cultures).
• Knowledge of internal combustion engine operation, as well as familiarity with its components.
• Proactivity to identify and support innovation projects.
• Ability to create presentations using PowerPoint and Excel.
• Database management and advanced information analysis.
• Time management skills for multiple daily/weekly/monthly tasks.
• Intermediate-advanced proficiency in: Excel (macros), Power Apps, dashboards, Power BI, Python.
• Good communication skills for coordination with internal teams and suppliers.
• Knowledge of quality tools: 8D, Six Sigma Methodology, PDCA, GEMBA, etc.
• Effective collaboration in multicultural teams located in different global regions.
• Growth-oriented mindset, innovation, and constant evolution.