Warehouse & Customer Service Specialist

J-K Network Services; Veracruz; On-site; MXN 59,311 - 82,377; Full time

Benefits offered by this job

Government mandated Benefits

HMO

13th month pay

Sick Leave Credits

Vacation Leave Credits

Free Parking

Company Events

Job summary

A logistics firm is seeking a Warehouse & Customer Service Specialist in Veracruz. The role involves handling customer inquiries regarding shipments and coordinating with the warehouse team. Candidates should have a Bachelor’s degree and at least 1 year of experience in customer service, particularly in warehouse operations. The position requires working fully on site and offers a salary range of Php18,000 – Php25,000. Government mandated benefits and additional perks such as vacation leave are included.

Qualifications

• At least 1 year of work experience in customer service in warehouse operations.
• Experience working in customer-focused distribution.
• Willing to work fully on site.

Responsibilities

• Handle customer inquiries and orders via email and phone regarding shipment status.
• Receive and process delivery instructions from clients.
• Prepare and maintain accurate shipping documents.
• Resolve shipment delays and discrepancies.

Skills

Customer service

Inventory management

Problem-solving

Education

Bachelor’s Degree

Job description

Overview

Client Profile: A Japanese shipping and logistics company delivering freight forwarding, customs, and end-to-end logistics services for more than 27 years.

Position: Warehouse & Customer Service Specialist

Industry: Japanese Shipping and Cargo Firm

Location: Laguna Technopark Biñan, Laguna

Salary: Php18,000 – Php25,000

Schedule: Monday – Friday (8:00am – 5:00pm)

Work Set up: On site

Benefits

• Government mandated Benefits
• HMO
• 13th month pay
• Sick Leave Credits
• Vacation Leave Credits
• Free Parking
• Company Events

Responsibilities

• Handle customer inquiries and orders via email and phone regarding shipment status, inventory, and delivery schedules.
• Receive and process delivery instructions from clients and coordinate with the warehouse team to arrange timely shipments.
• Prepare and maintain accurate shipping documents and system records.
• Resolve shipment delays, discrepancies, and other operational issues efficiently.

Qualifications

• Bachelor’s Degree Holder
• At least 1 year of work experience in customer service in warehouse operations.
• Experience working in customer-focused distribution.
• Willing to work fully on site.
• Willing to start as soon as possible

Recruitment

Recruitment Process: Face to Face (ONE DAY HIRING PROCESS)

• Initial interview
• Final interview
• JOB OFFER