US Print Solutions Presales Tech Consultant

HP; Tlaquepaque; Presencial; MXN 300.000 - 600.000; Jornada completa

Descripción de la vacante

HP is hiring an Inside Presales Technical Consultant for the US Market based in Mexico. You will serve as a trusted technical advisor to sales teams, partners and customers, delivering guidance and training on HP Print offerings and solutions, with operations spanning local and international contexts.

The role requires native or near-native English, a technical degree, strong analytical and problem-solving skills, and 3+ years in related roles.

Formación

• Advanced proficiency in spoken and written English.
• Bachelor's degree in a technical field or equivalent experience.
• Interest in computer technologies, hardware, OS, software, and networking.
• Strong analytical, organizational, and team skills with troubleshooting abilities.
• Self-motivated with ability to operate with minimal direction.
• Demonstrated motivation for continuous learning.
• +3 years of experience in similar roles.

Responsabilidades

• Provide technical recommendations, direction, and guidance on HP Print offerings.
• Respond to and track technical questions from internal or external requestors.
• Present advantages of HP Print products and solutions.
• Assist sales representatives in responding to customers’ requests (RFI, RFP, RFQ).
• Support sales opportunities with in-depth technical understanding of HP offerings.
• Provide support on the status of technical and environmental regulations.
• Deliver trainings to other departments about Print products and solutions.
• Manage technical escalations and provide proactive technical updates to the sales community.
• Collaborate with various technical resources, within Presales or Worldwide Divisional resources.
• Maintain high level of service quality and total customer experience (TCE).
• Ensure a competitive and appropriate level of technical and professional competence.

Conocimientos

English proficiency

Tech interest

Analytical skills

Problem solving

Self-motivated

Continuous learning

3+ years experience

Educación

Bachelor's degree or equivalent in technical/engineering/computer science

Descripción del empleo

HP is hiring an Inside Presales Technical Consultant for the US Market based in Mexico. You will serve as a trusted technical advisor to sales teams, partners and customers, delivering guidance and training on HP Print offerings and solutions, with operations spanning local and international contexts.

The role requires native or near-native English, a technical degree, strong analytical and problem-solving skills, and 3+ years in related roles.