Customer Service Representative (Billing)

CXCENTRODECONTACTO; Monterrey; On-site; MXN 193,000 - 231,000; Full time

Benefits offered by this job

Grocery vouchers

Job summary

CXCENTRODECONTACTO in Monterrey is hiring for an Administrative / Customer Service role on-site. The position requires strong English communication, excellent organization, and keen attention to detail.

You will handle communications with healthcare providers, assist with documentation, and address billing-related issues while ensuring information is accurate and up to date. Monday to Friday, 6:00 AM to 3:00 PM, 19,000 MXN monthly plus 10% grocery vouchers.

Qualifications

• Excellent customer service & communication skills.
• English C1 or above — MUST HAVE.
• Strong attention to detail.
• Good organization and time management.
• Ability to multitask and work in a fast-paced environment.
• Previous administrative, customer service, billing, or healthcare experience is a plus.

Skills

Customer service

Communication skills

English C1

Attention to detail

Organization

Time management

Multitasking

Job description

WE’RE HIRING! | Administrative / Customer Service RoleAre you someone with strong English communication skills who enjoys helping people, staying organized, and keeping things moving?We’re looking for a Customer Service–oriented professional to join a company in the healthcare industry in Monterrey! What is the role about?This is an administrative position where you’ll communicate with healthcare providers, follow up on documentation, help resolve billing-related issues, and make sure information is accurate and up to date. What we’re looking for:• Excellent customer service & communication skills• English C1 or above — MUST HAVE• Strong attention to detail• Good organization and time management• Ability to multitask and work in a fast-paced environment• Previous administrative, customer service, billing, or healthcare experience is a plus Location: Monterrey – On-site️ Monday–Friday 6:00 AM – 3:00 PM $19,000 MXN monthly + 10% grocery vouchers ($1,900 MXN)If you’re looking for a stable Monday-to-Friday opportunity where you can use your English and grow your experience in the healthcare industry, this could be a great fit for you!Interested? Send me your CV or DM me for more information!