Ultra-Luxury Welcome Team Concierge

Aman Group; Baja California Sur; A distancia; MXN 167.000 - 290.000; Jornada completa

Descripción de la vacante

Amanvari in Los Cabos, Mexico, seeks a Welcome Team Agent to deliver warm, discreet, and highly personalized service from arrival through departure, upholding ultra-luxury standards. Responsibilities include luggage handling, escorting guests, and coordinating transportation.

Requirements include a Bachelor’s degree in Business Administration or Hospitality, 2 years in luxury hotels, and fluency in English and Spanish. Flexibility with shifts is essential.

Formación

• Bachelor’s degree in Business Administration or Hospitality Management or equivalent.
• 2 years of experience in luxury hotel operations.
• Fluency in English and Spanish.
• Flexibility with work schedule.

Responsabilidades

• Create a warm, personalized arrival experience for guests with genuine hospitality and attention to detail.
• Receive, handle, transport, and deliver guest luggage with discretion.
• Escort guests to villas or rooms and provide guidance on facilities and amenities.
• Anticipate guest needs and proactively assist with requests.
• Coordinate guest transportation and ensure a seamless experience.
• Maintain communication with Guest Services and other departments to ensure timely follow-up.
• Maintain arrival areas and Welcome Team spaces to reflect ultra-luxury standards.

Conocimientos

Fluent English

Fluent Spanish

Educación

Bachelor’s degree in Business Administration or Hospitality

Descripción del empleo

Amanvari in Los Cabos, Mexico, seeks a Welcome Team Agent to deliver warm, discreet, and highly personalized service from arrival through departure, upholding ultra-luxury standards. Responsibilities include luggage handling, escorting guests, and coordinating transportation.

Requirements include a Bachelor’s degree in Business Administration or Hospitality, 2 years in luxury hotels, and fluency in English and Spanish. Flexibility with shifts is essential.