UKG Pro HCM/WFM Training Consultant – Change & Learning

Improv; Estado de México; Presencial; MXN 350.000 - 550.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical insurance (MetLife)

Life insurance (MetLife)

30-day Christmas bonus

Monthly technology stipend

8% company savings fund contribution

Flexible vacation policy

Parental leave

Disability coverage

Professional development support

Descripción de la vacante

Improv seeks a Training Consultant with UKG Pro HCM/WFM expertise to lead discovery, design, development, and delivery of end-user training. The role partners with project teams to ensure accurate workflows and effective learning experiences across client engagements.

Strong facilitation and content creation skills are essential for success. Responsibilities include creating curricula, ILT materials, eLearning in Evolve or Articulate360, and supporting change management activities as needed.

Formación

• Certified in Pro WFM and/or Pro HCM and/or Pro Project Management.
• 1-2+ years designing and delivering end-user training, ideally within HCM/WFM systems, and ideally within UKG Pro.
• Strong facilitation and consultation skills across live and virtual formats with clients.

Responsabilidades

• Conduct training needs discovery and requirements gathering with client stakeholders and SMEs.
• Design role/persona-based curriculum structures aligned to confirmed impacted groups.
• Develop course outlines and scripts; facilitate client review cycles and incorporate feedback into content updates.
• Deliver Instructor-Led Training (ILT) sessions for employee and manager personas.
• Host office hours for client teams and Train-the-Trainer attendees.
• Support change management training components and related content.

Conocimientos

Pro WFM

Pro HCM

Pro Project Management

End-user training

Facilitation

Client consultation

Microsoft Excel

PowerPoint

Word

Herramientas

Evolve

Articulate360

Descripción del empleo

Improv seeks a Training Consultant with UKG Pro HCM/WFM expertise to lead discovery, design, development, and delivery of end-user training. The role partners with project teams to ensure accurate workflows and effective learning experiences across client engagements.

Strong facilitation and content creation skills are essential for success. Responsibilities include creating curricula, ILT materials, eLearning in Evolve or Articulate360, and supporting change management activities as needed.