Travel Consultant

Cartografía Travel Boutique; Ciudad de México; Remote; MXN 223,000 - 391,000; Full time

Benefits offered by this job

Fully remote role

Partner rates & benefits

Ongoing training and webinars

Job summary

Cartografía Travel Boutique is seeking a luxury Travel Consultant to design and manage journeys from start to finish, coordinating flights, hotels, transfers, private tours and insurance with suppliers worldwide.

You will build precise proposals, handle changes with calm and service-focused mindset, and keep documentation and payments organized, in line with terms and policies. Fluency in Spanish and English is required, with strong attention to detail.

Qualifications

• Previous experience as a travel consultant, ideally in luxury or boutique travel, or in high-end hospitality.
• Solid knowledge of international destinations, hotels and travel logistics.
• Experience with booking platforms, GDS and reservation systems.
• Excellent attention to detail in pricing, documentation and follow-up.
• Warm, clear and professional communication, with a genuine service vocation.
• Strong organization and time management, and the ability to work independently in a remote environment.
• Fluent Spanish and strong written and spoken English.
• Certifications or studies in tourism, hospitality or related fields are a plus.

Responsibilities

• Get to know each client, understand how they like to travel, and advise them on destinations, itineraries and experiences that truly fit them.
• Design and manage trips from start to finish: flights, hotels, transfers, private tours, experiences and travel insurance.
• Build proposals and quotes with care and precision, working hand in hand with our suppliers and DMCs around the world.
• Take care of changes, cancellations and special requests with calm, creativity and a solution-focused mindset.
• Keep reservations, documentation and payments organized and accurate, in line with supplier terms and agency policies.
• Stay curious and up to date on destinations, hotel openings, trends and travel regulations.
• Collaborate with your Pod and the wider team to create exceptional experiences and grow the business together.

Skills

Luxury travel knowledge

GDS experience

Attention to detail

Customer service

Education

Bachelor's in Hospitality/Tourism

Tools

GDS

Booking platforms

Reservation systems

Job description

At Cartografía Travel Boutique we design journeys that feel personal, thoughtful and unforgettable. We are a luxury travel agency based in Mexico City, part of the Takumians by Serandipians network, and we work with some of the finest hotels, DMCs and experience partners in the world.

We are looking for Travel Consultants who love travel as much as we do, who enjoy getting to know their clients deeply, and who take pride in every detail of a well-crafted trip.

What you will do

• Get to know each client, understand how they like to travel, and advise them on destinations, itineraries and experiences that truly fit them.
• Design and manage trips from start to finish: flights, hotels, transfers, private tours, experiences and travel insurance.
• Build proposals and quotes with care and precision, working hand in hand with our suppliers and DMCs around the world.
• Take care of changes, cancellations and special requests with calm, creativity and a solution-focused mindset.
• Keep reservations, documentation and payments organized and accurate, in line with supplier terms and agency policies.
• Stay curious and up to date on destinations, hotel openings, trends and travel regulations.
• Collaborate with your Pod and the wider team to create exceptional experiences and grow the business together.

What we are looking for

• Previous experience as a travel consultant, ideally in luxury or boutique travel, or in high-end hospitality.
• Solid knowledge of international destinations, hotels and travel logistics.
• Experience with booking platforms, GDS and reservation systems.
• Excellent attention to detail in pricing, documentation and follow-up.
• Warm, clear and professional communication, with a genuine service vocation.
• Strong organization and time management, and the ability to work independently in a remote environment.
• Fluent Spanish and strong written and spoken English.
• Certifications or studies in tourism, hospitality or related fields are a plus.

What we offer

• A fully remote role within a boutique, collaborative team.
• Access to preferred partner rates and benefits through the Serandipians network.
• Ongoing training, supplier webinars and industry events.
• Growth opportunities in a company that values talent, initiative and good taste.
• If you are passionate about travel and want to create journeys people remember for a lifetime, we would love to meet you.