Remote Travel Consultant

The Elite Travel Group; Ciudad de México; À distance; MXN 180 000 - 320 000; Plein temps

Résumé du poste

The Elite Travel Group is seeking a passionate Travel Consultant to design tailor-made all-inclusive vacations. You will consult with clients, research destinations, and assemble complete packages including accommodations, dining, and activities.

Role emphasizes strong client relationships, up-to-date travel knowledge, and precise handling of bookings, modifications, and cancellations. You will provide itineraries, tips, and insights while collaborating with suppliers to secure the best value.

Qualifications

• Proven experience in travel consulting or a related field, with a focus on all-inclusive vacations.
• Strong knowledge of destinations, resorts and activities.
• Excellent communication and interpersonal skills, with a customer-focused mindset.
• Ability to work independently and manage multiple client accounts simultaneously.
• Proficiency in travel booking software and tools.
• Strong organizational skills and attention to detail.
• Flexibility to adapt to changing client needs and travel restrictions.

Responsabilités

• Consult with clients to understand their travel preferences, budget, and desired experiences.
• Research and recommend all-inclusive vacation packages, including accommodations, dining, and activities.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Stay updated on travel industry trends, destination offerings, and promotional deals to provide clients with the best options.
• Handle all aspects of the booking process, including reservations, modifications, and cancellations, ensuring accuracy and attention to detail.
• Provide clients with necessary travel documentation and information, including itineraries, travel tips, and destination insights.
• Address client inquiries and concerns promptly and professionally, ensuring a high level of customer satisfaction.
• Collaborate with suppliers and partners to secure the best rates and services for clients.
• Attend training sessions and workshops to enhance product knowledge and sales techniques.

Connaissances

Travel consulting

All-inclusive vacations

Destination knowledge

Communication skills

Booking software

Organization

Customer service

Description du poste

We are seeking a passionate and knowledgeable Travel Consultant to provide exceptional service in planning all-inclusive vacations for our clients. The ideal candidate will have a deep understanding of travel destinations, resorts, and activities, with the ability to create tailor‑made travel experiences that exceed client expectations.

Key Responsibilities:

• Consult with clients to understand their travel preferences, budget, and desired experiences.
• Research and recommend all-inclusive vacation packages, including accommodations, dining, and activities.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Stay updated on travel industry trends, destination offerings, and promotional deals to provide clients with the best options.
• Handle all aspects of the booking process, including reservations, modifications, and cancellations, ensuring accuracy and attention to detail.
• Provide clients with necessary travel documentation and information, including itineraries, travel tips, and destination insights.
• Address client inquiries and concerns promptly and professionally, ensuring a high level of customer satisfaction.
• Collaborate with suppliers and partners to secure the best rates and services for clients.
• Attend training sessions and workshops to enhance product knowledge and sales techniques.

Qualifications:

• Proven experience in travel consulting or a related field, with a focus on all-inclusive vacations.
• Strong knowledge of popular travel destinations, resorts and activities.
• Excellent communication and interpersonal skills, with a customer‑focused mindset.
• Ability to work independently and manage multiple client accounts simultaneously.
• Proficiency in travel booking software and tools.
• Strong organizational skills and attention to detail.
• Flexibility to adapt to changing client needs and travel restrictions.

Join our team and help clients create unforgettable travel experiences while working from the comfort of your home!