Tourism Partnerships Lead - Local Guides Network (Mexico)

MatchaTalent; Cancún; Presencial; MXN 210.000 - 270.000; Jornada completa

Descripción de la vacante

MatchaTalent in Cancún, Quintana Roo, Mexico seeks a Partnership Acquisition Executive to identify, evaluate and onboard local tour guides while building long-term relationships with tourism communities, universities and industry stakeholders.

You will source partners through directories, universities and guide associations, perform assessments, manage candidate pipelines and support negotiations to strengthen our local guide network.

Formación

• Bachelor's degree in Business, Hospitality, Tourism Management, Human Resources, Marketing or related disciplines is preferred.
• Minimum 1–3 years of experience in business development, recruitment, partnerships, hospitality or tourism operations.
• Experience sourcing, screening, interviewing, or onboarding candidates, partners, contractors, or service providers.
• Familiarity with local tourism ecosystems, guide associations, tourism institutions or university networks is highly preferred.
• Strong interviewing, candidate assessment, relationship-building and stakeholder engagement skills.
• Experience negotiating basic commercial terms and coordinating partnership agreements is advantageous.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail and ability to manage multiple sourcing pipelines.

Responsabilidades

• Identify and source qualified tour guides through local directories, social media, tourism communities, referrals, guide marketplaces, universities, and other sourcing channels.
• Build relationships with tourism departments, faculty, student organizations, guide associations, tourism offices, and other industry stakeholders to develop sustainable sourcing pipelines.
• Conduct detailed research on prospective partners, including background verification, tour products, certifications, language capabilities, customer reviews, and professional reputation.
• Perform structured screening interviews to evaluate candidates' professionalism, destination knowledge, storytelling ability, customer service skills, and operational readiness.
• Assess and rank candidates based on defined evaluation criteria, maintaining an organized pipeline of qualified guide partners.
• Prepare candidate profiles, recommendations, and shortlists for management review with clear assessments of strengths and development areas.
• Support partnership negotiations, onboarding activities, contract coordination, scheduling arrangements, and initial operational setup for new guide partners.
• Continuously explore and evaluate new sourcing channels, industry events, alumni networks, community groups, and tourism organizations to expand recruitment effectiveness.
• Maintain accurate CRM records, monitor sourcing performance, conversion metrics, and partnership progress while preparing regular pipeline reports.
• Collect feedback from guide partners and operational activities to improve sourcing strategies, selection criteria, onboarding processes, and partnership performance.

Conocimientos

Sourcing

Interviewing

Stakeholder engagement

Relationship-building

CRM management

Educación

Bachelor's degree in Business/Hospitality/Tourism/HR/Marketing

Herramientas

CRM systems

Descripción del empleo

MatchaTalent in Cancún, Quintana Roo, Mexico seeks a Partnership Acquisition Executive to identify, evaluate and onboard local tour guides while building long-term relationships with tourism communities, universities and industry stakeholders.

You will source partners through directories, universities and guide associations, perform assessments, manage candidate pipelines and support negotiations to strengthen our local guide network.