Técnico Especializado En Sistemas De Spa Y Bienestar

Placements24; Acapulco; Hybrid; MXN 167,000 - 257,000; Full time

Job summary

Placements24 busca un Técnico Especializado en Sistemas de Spa y Bienestar para Acapulco, Guerrero. El rol es híbrido: instalación, mantenimiento y reparación en sitio, con soporte remoto y capacitación a clientes en el uso de equipos de spa y bienestar.

Se valora experiencia en equipos como mesas de masaje, cabinas de hidroterapia y dispositivos estéticos, así como lectura de manuales y esquemas técnicos. Se requiere actitud orientada al detalle y buenas habilidades de servicio al cliente.

Qualifications

• Experiencia como técnico en reparación de equipos de spa, fitness o médico.
• Habilidades de diagnóstico mecánico y eléctrico.
• Capacidad para leer manuales técnicos y esquemas.
• Buena comunicación y servicio al cliente.
• Capacidad de trabajar de forma independiente y horario híbrido.
• Disposición para viajar a clientes en Acapulco y áreas cercanas.

Responsibilities

• Instalar, mantener y reparar una amplia gama de equipos de spa y bienestar.
• Diagnosticar problemas técnicos y realizar reparaciones en sitio.
• Proporcionar soporte técnico remoto a clientes por teléfono, correo o videoconferencia.
• Realizar sesiones de capacitación a clientes sobre operación y mantenimiento de equipos.
• Llevar a cabo mantenimiento preventivo para un rendimiento óptimo de los equipos.
• Mantener registros de servicio precisos, piezas utilizadas y tiempo invertido.
• Gestionar inventario de repuestos y herramientas de servicio.
• Colaborar con ventas y servicio al cliente para garantizar satisfacción del cliente.
• Mantenerse actualizado sobre nuevas tecnologías y buenas prácticas.

Skills

Técnico spa

Diagnóstico eléctrico

Diagnóstico mecánico

Atención al cliente

Capacidad de viaje

Tools

Lectura de planos y esquemas

Instalación y reparación de equipos spa

Job description

About the Role

Our client, a leading provider of spa and wellness equipment in Acapulco, Guerrero , is looking for a skilled Técnico Especializado en Sistemas de Spa y Bienestar. This hybrid role involves on-site installation, maintenance, and repair of spa equipment, as well as remote technical support and client training. The ideal candidate will have a strong technical aptitude, experience with various spa machinery (e.g., massage tables, hydrotherapy units, aesthetic devices), and excellent problem-solving skills. You will be responsible for ensuring that our clients' facilities operate smoothly and efficiently, providing a top-notch experience for their customers. This position requires a blend of hands‑on technical work and remote client interaction. We seek a reliable, detail-oriented professional who is passionate about the wellness industry.

Key Responsibilities

• Install, maintain, and repair a wide range of spa and wellness equipment.
• Diagnose technical issues and perform effective repairs on-site.
• Provide remote technical support to clients via phone, email, or video conferencing.
• Conduct client training sessions on the proper operation and maintenance of equipment.
• Perform routine preventative maintenance to ensure optimal equipment performance.
• Maintain accurate service records, including work performed, parts used, and time spent.
• Manage inventory of spare parts and service tools.
• Collaborate with the sales and customer service teams to ensure client satisfaction.
• Stay updated on new equipment technologies and maintenance best practices.
• Ensure compliance with all safety regulations during installation and repair processes.

Requirements

• Proven experience as a technician, with specific experience in spa, fitness, or medical equipment repair.
• Strong mechanical and electrical troubleshooting skills.
• Familiarity with various types of spa equipment, including massage chairs, saunas, steam rooms, and aesthetic devices.
• Ability to read technical manuals and schematics.
• Excellent problem-solving and diagnostic abilities.
• Good communication and customer service skills for effective client interaction.
• Ability to work independently and manage a hybrid schedule (on-site and remote).
• Willingness to travel to client locations within the Acapulco, Guerrero region and surrounding areas.
• Technical certifications or relevant vocational training are a plus.
• A professional attitude and commitment to delivering high-quality service.

Benefits

This contractor role offers competitive compensation based on experience and project scope. You will have the flexibility of a hybrid work model, combining on-site service calls with remote responsibilities. This is an excellent opportunity to work with cutting-edge spa technology and gain exposure to various wellness establishments in the beautiful region of Acapulco, Guerrero . Our client provides ongoing training and support to ensure you are equipped with the latest technical knowledge.