Technical Support Engineer – Mexico

Mech-Mind Robotics; Santiago de Querétaro; On-site; MXN 400,000 - 700,000; Full time

Job summary

Mech-Mind Robotics, a global leader in 3D vision and AI-powered industrial automation, is seeking a Solutions Engineer to support the outside sales team in Mexico. You will coordinate demonstrations, proposals and technical presentations, and work closely with customers to translate requirements into effective automation solutions.

Ideal candidates have a engineering degree, 3+ years in a technical sales environment, and strong communication skills.

Qualifications

• Bachelor's degree in engineering or related field.
• 3+ years of experience as a solutions engineer or similar in a technical sales environment.
• Excellent communication, presentation, and interpersonal skills.
• Willingness for frequent business travel.

Responsibilities

• Support the sales strategies and customer interaction of the outside sales team.
• Develop and implement processes between sales and solutions engineering.
• Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects.
• Provide technical expertise and support to the sales team and customers throughout the sales cycle.
• Identify customer requirements and pain points, and propose solutions that address them.
• Responsible for the conceptual sales technology specification of proposals and support sales in contract negotiations.

Skills

Communication

Presentation

Interpersonal skills

Travel readiness

Education

Bachelor's degree in engineering

Job description

Mech‑Mind Robotics is a global leader in 3D vision and AI‑powered industrial automation solutions, serving customers in over 50 countries across automotive, logistics, electronics, and manufacturing industries. We empower system integrators and end users with cutting‑edge 3D vision technologies to build smarter factories and drive industrial innovation.

Key Responsibilities

• Support the sales strategies and customer interaction of the outside sales team.
• Develop and implement processes between sales and solutions engineering.
• Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects.
• Provide technical expertise and support to the sales team and customers throughout the sales cycle.
• Identify customer requirements and pain points, and propose solutions that address them.
• Responsible for the conceptual sales technology specification of proposals and support sales in contract negotiations.

Requirements

• Bachelor's degree in engineering or related field, 3+ years of experience as a solutions engineer or similar role in a technical sales environment.
• Understanding of types of automation solutions such as conveying, ASRS, goods‑to‑person, sortation, palletizing, depalletizing, piece picking, automated vehicles, and industrial/collaborative robots.
• Excellent communication, presentation, and interpersonal skills.
• Willingness for frequent business travel.

What We Offer

• Competitive salary and performance‑based bonus.
• Opportunity to work with cutting‑edge 3D vision and AI automation technologies.
• Professional growth and cross‑regional collaboration opportunities.

Join us to bring intelligence and innovation to industrial automation!