Technical Product Lead – Cross-Border Platforms

Mastercard; Ciudad de México; On-site; MXN 1,200,000 - 1,600,000; Full time

Job summary

Mastercard leads the cross-border services team, shaping platform features through research, user studies, and data-driven decisions. You will own the technical product vision, translate business needs into platform capabilities, and drive end-to-end feature delivery in a global, fast‑paced environment.

You will partner with business teams, ensure alignment with platform strategy, and guide releases from definition to post‑launch analysis, leveraging Agile practices and strong stakeholder

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

Responsibilities

• Own the “working backwards” vision and documentation for feature releases.
• Identify platform capability gaps and define new initiatives to address them.
• Use research, user studies, metrics, and competitive analysis to inform platform and business requirements.
• Conduct competitive feature reviews to guide prioritization within platform releases.
• Drive innovation and run test‑and‑learn experiments to deliver high‑value features.
• Partner with business teams to conduct customer research that shapes platform feature needs.
• Contribute to the platform product portfolio and long‑term roadmap.
• Make data‑driven trade‑off decisions across platform feature sets.
• Use runtime service metrics to inform backlog updates and balance improvements with new feature work.
• Demonstrate deep expertise in the platform domain and collaborate with interdependent teams.
• Translate business requirements (user stories, use cases) into clear platform feature definitions.
• Maintain visibility into user experience design and its alignment with platform objectives.
• Define release goals and prioritize features based on business and platform value, adjusting during implementation as needed.
• Monitor progress and execution at the feature level.
• Review development team demos to validate alignment with acceptance criteria.
• Prepare for launches and track platform performance, adoption, and operational health post‑release.
• Ensure alignment with broader product management plans and initiatives.
• Identify delivery risks and escape issues that may impact timelines or requirements.
• Participate in post‑launch reviews and ensure learnings are integrated back into the roadmap.
• Partner with internal teams and customer support to identify, classify, and prioritize feature‑level issues.

Skills

Product management

Agile methodology

Analytical thinking

Communication skills

Problem-solving

Education

Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field

Tools

Swift

Job description

Mastercard leads the cross-border services team, shaping platform features through research, user studies, and data-driven decisions. You will own the technical product vision, translate business needs into platform capabilities, and drive end-to-end feature delivery in a global, fast‑paced environment.

You will partner with business teams, ensure alignment with platform strategy, and guide releases from definition to post‑launch analysis, leveraging Agile practices and strong stakeholder